Über Vijay
Englisch
Verhandlungssicher
Projekt- und Berufserfahrung
- GlobalIndependent Advisor | AI, Strategy & ConsultingDIGITALAGENTUREN & IT-CONSULTINGJuli 2021 - Heute (4 Jahre und 11 Monate)Pune, IndienAssociation with companies like InfollionAdvising startups, consulting firms, and enterprise leaders on building and scaling AI-driven consulting businesses and digital transformation programs. Key Contributions:• • Designed AI consulting GTM strategies for emerging firms, focusing on enterprise use cases (GenAI, automation, decision intelligence)• • Helped organizations identify and monetize high-value Business and AI use cases across industries• • Built frameworks for AI adoption, Service Delivery operating models, and capability alignment• • Guided leadership teams on enterprise sales strategy, partnerships, and scaling consulting operations• • Supported creation of Global Capability Centers (GCCs) and AI-driven delivery models Impact: Enabled multiple organizations to transition from services-led to AI-led consulting positioning
- Amdocs LtdVice President –Customer Service Delivery & Business GrowthJanuar 2013 - Juli 2021 (8 Jahre und 6 Monate)Business and Revenue Growth:• • Owned and scaled a $500M+ services P&L across APAC helping Telcos to efficiently execute their multi Billion dollar business• • Drove $200M+ incremental revenue through strategic partnerships, sales, renewals, and cross sell initiatives• • Owned strategic relationships with CXO level stakeholders across 22 customers in APAC regionService Transformation, Leadership and Innovation• • Led 3 large multi m$ Digital Transformations and 2 multi m$ large Managed Services Operations programs• • Led and mentored 250+ cross-functional teams across multiple geographies• • Established operating models for multi-region, 24x7 service delivery and managed operations• • Built strong leadership pipeline and succession planning framework• • Fostered a culture of accountability, continuous improvement, and customer-centricity• • Operationalized automation and process improvements, delivering ~20% operational efficiency gains YoY• • Shifted service delivery from reactive operations to proactive, performance-driven modelsFinancial & Commercial Leadership• • Full ownership of service P&L, including revenue, cost, margin, and EBIT• • Delivered consistent double-digit profitability improvements• • Enabled multi-million-dollar renewals and service expansions• • Balanced cost optimization with service quality and customer satisfactionAchievements
- Amdocs Ltd,Director of Infrastructure and Data ServicesJuli 2008 - Dezember 2013 (5 Jahre und 5 Monate)Pune, Maharashtra, India• • Generated annual business worth $20M by actively supporting projects, formulating strategic roadmaps, driving process improvement and automation, and bringing system enhancements• • Headed the India team of size ~600 including infrastructure, data science, and product catalog competencies managing projects across APAC, NA, EMEA, and CALA regions• • End-to-end ownership of Production and non-production servers, storage, network, virtualization, high availability and backup systems setup at customer sites• • Regularly collaborated with regional vendors, partners, and C-level stakeholders while managing large Infrastructure projects and delivery• • ITSM/ITIL, SRE/SLA/MTTR, Security/Compliance (ISO, SOC2)• • Designing infrastructure for high-volume transactional telco platforms• • Infrastructure-as-code and automation to automate deployments and infrastructure provisioning• • Working closely with development and product teams for infrastructure scalability, sandbox environments, pre-prod and prod releases.• • Mentored and developed a high-performing team, established a robust talent management framework to achieve improvement in employee retention and the identification of key lead successors
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Ausbildung und Abschlüsse
- Bachelor of EngineeringGovernment College of Engineering1993Bachelor of Engineering
- Leading Professional Service FirmsIIM2016Leading Professional Service Firms