Mona S. Mahra

I spearheaded Account Management operations across Berlin, Cologne, and Dusseldorf for Foodpanda, a prominent Food Delivery brand under Delivery Hero SE in Germany. This entailed fostering and nurturing business relationships, resolving customer issues, conducting customer visits, market analysis, devising sales strategies, and orchestrating marketing campaigns. I meticulously assessed the sales potential of B2B clients and collaborated closely with them to maximize results. Additionally, I oversaw Account Management for the launch of Foodpanda in new markets within Cologne and Düsseldorf, aiding the expansion team in the soft launch phase in NRW - Germany. Managing three locations, I underwent technical training to provide comprehensive customer support. Concluded responsibilities due to the market exit from Germany.

Passionate startup enthusiast engaged in cultivating significant business deals, including the largest deal to date for the app. Provided expert advice and support to existing clientele, crafted compelling offers, led negotiations, and spearheaded the acquisition of new customers. Diligently monitored sales trends and actively contributed to the development of restaurant partnerships, securing contracts with renowned establishments like RisA Chicken, boasting 8 stores across Berlin. Concluded tenure due to the startup's insolvency.

Reimagining how people age.

Early-stage venture focused on opportunities in the aging economy. Exploring digital marketplace models, partnerships and services that support independent living and better quality of life.