Beschreibung

I help industrial and B2B companies move from "AI sounds interesting" to "AI is working in our operations" — without the hype, the failed pilots, or the consultants who disappear after the slide deck.

What makes me different from most AI consultants: I have built things. I currently serve as a contributor to the AI strategy team at DeLaval Services GmbH — one of 12 people responsible for evaluating AI use cases and shaping the company's enterprise AI roadmap. Alongside that, I have built a Python-based agentic AI assistant (Telegram + LLM APIs) from scratch, and I actively design agentic workflows for business process automation using tools like n8n.

What I bring to your project:

Operations expertise — I have lived inside supply chain, aftermarket services, and ERP systems. I know what breaks, what gets ignored, and where AI actually creates value vs. where it creates noise. I am not a theorist parachuted in from a slide deck.

AI practitioner — I build with AI tools, not just advise on them. Python, LLM APIs (Claude, GPT-4o), n8n, Make.com, prompt engineering, agentic workflow design.

Change management — I am CHAMPS2 certified and Lean Six Sigma trained. I have reorganised teams, redesigned processes, and run adoption programs. I know that AI projects fail at the human layer, not the technical one. That is where I focus.

Typical projects I work on:

AI Readiness Assessments for operations and supply chain teams — identifying your highest-ROI AI use cases and building a prioritised roadmap

AI integration into SAP S/4 HANA environments — demand forecasting, logistics visibility, anomaly detection, workflow automation

Agentic AI workflow design and deployment — automating multi-step business processes using LLM APIs, n8n, and Make.com

AI Change Management and Adoption Programs — helping organisations move from AI pilot to production through people, process, and KPI frameworks

Branchenexpertise

Sprachen

Englisch
Muttersprachlich oder zweisprachig
Deutsch
Konversationssicher
Hindi
Muttersprachlich oder zweisprachig
Punjabi
Muttersprachlich oder zweisprachig

Arbeitsortpräferenzen

Vor Ort möglich

Hamburg (bis zu 50 km)

DeLaval Services GmbH
Internal Contributor
Januar 2023 - Heute (3 Jahre und 7 Monate)
Context: informal contribution alongside core role as Aftermarket Services Manager
• • Active member of 12-person internal AI governance team — evaluating AI use cases, assessing vendor tools, and prioritising enterprise AI initiatives
• • Define evaluation criteria across ROI potential, data readiness, change complexity, and integration feasibility
• • Bridge between operational departments and technology stakeholders — translating business needs into AI requirements
DeLaval Services GmbH
Business Process Owner
Januar 2020 - Januar 2023 (3 Jahre)
• • Served as BPO for enterprise-wide SAP S/4 HANA migration alongside core management role
• • Designed future-state process architecture across aftermarket service, supplier orders, and returns
• • Led cross-functional alignment across 4 departments; governed UAT, data migration, and go-live
DeLaval Services GmbH,
Aftermarket Services Manager
Januar 2023 - Heute (3 Jahre und 7 Monate)
Hamburg, Germany
Currently employed at DeLaval Services GmbH. My role includes leading and managing an operational team that has brought service levels from 82% to 92% through lean methodologies