Über Sebastian
Deutsch
Muttersprachlich oder zweisprachig
Englisch
Verhandlungssicher
Französisch
Grundkenntnisse
Thailändisch
Grundkenntnisse
Projekt- und Berufserfahrung
- TZN Digital Ventures GmbHE-COMMERCE & PROJECTMANAGERE-COMMERCEJuni 2024 - September 2025 (1 Jahr und 3 Monate)Munich, DeutschlandSupport and implementation ofe-commerce projects in development and customer support Analysis of performance data and implementation of measures for conversion optimisation Communication with customers, developers and project teams Coordination and processing of support requests Working with tools such as Shopify, Asana, Slack and Klaviyo
- TZN Digital Ventures GmbHTRAINEE E-COMMERCE & PROJECTMANAGEMENTDezember 2022 - Mai 2024 (1 Jahr und 5 Monate)Collaboration in the development, optimisation and scaling ofonline shops Support in the implementation ofdigital projects and processes Close cooperation with internal teams and customers to improve the customer journey
- mah-ATN GmbHSALES & CUSTOMER CONSULTANTSeptember 2019 - November 2022 (3 Jahre und 2 Monate)Advising and supporting B2B customers Active sales and customer relationship management Maintaining and optimising product data in online retail Creating product descriptions and web content
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Ausbildung und Abschlüsse
- Certified e-commerce specialist (Bachelor Professional)IHK Akademie Munich2023- Developing strategies for e-commerce - Designing processes in e-commerce - Analysing and further developing processes in e-commerce - Ensuring communication and cooperation with internal and external partners, as well as managing internal and external partners.
- Wholesale and foreign trade merchantIHKMunich2022- Commercial training with a focus on wholesale and foreign trade. - Skills in merchandise management, customer service, purchasing, logistics and sales. - In-depth knowledge of commercial processes, quotation preparation and market analysis.