Beschreibung

I work as an independent consultant supporting organizations with service design, operational transformation, and performance governance.

I bring 10+ years of experience delivering complex, multi-stakeholder initiatives across global organizations, including enterprise environments and regulated industries.

Branchenexpertise

Sprachen

Englisch
Muttersprachlich oder zweisprachig
Portugiesisch
Muttersprachlich oder zweisprachig
Französisch
Konversationssicher
Deutsch
Grundkenntnisse

Arbeitsortpräferenzen

Nur remote

Führt Projekte hauptsächlich remote aus

Konica Minolta Global Business Solutions GmbH
Senior Consultant
INTERNET DER DINGE
Januar 2023 - Heute (3 Jahre und 5 Monate)
Hanover, NI, Germany
Lead strategic service design and operating model transformation initiatives across the European service portfolio.
Brought in to diagnose service inefficiencies, design governance models, and structure cross-functional service processes.
Drive stakeholder alignment across specialist departments and executive leadership to enable scalable, sustainable service delivery.
IT-Servicemanagement Change Management & Transformation Design Thinking Strategic planning Prozessmanagement
EPAM Systems GmbH
Head of Unit Business Analyst
DIGITALAGENTUREN & IT-CONSULTING
Januar 2022 - Januar 2023 (1 Jahr)
Frankfurt, Germany
Responsible for the management and leadership of a team of business analysts.
Development of IT business analyst through professional development activities.
Operating a matrix management regime that allows members to be allocated to projects that are closely aligned with their skills and career goals.
Agiles Projektmanagement Roadmapping Strategic planning IT-Projektmanagement Festlegung & Überwachung von KPIs / Metriken
EPAM Systems GmbH
Senior Business Intelligence Analyst
DIGITALAGENTUREN & IT-CONSULTING
Januar 2022 - Januar 2023 (1 Jahr)
Frankfurt, Germany
Managed user engagement analytics strategy providing first insight into how users interact with different data products;
Produktstrategie KI & Advanced Analytics Business Intelligence Strategie (BI) Design Thinking Agiles Projektmanagement