Beschreibung

I support small and medium-sized companies in streamlining operations, managing complex internal projects, and providing high-level executive and organisational support to leadership teams.

With over four years of experience in Operations Management, Business Enablement, and Project Coordination, I work at the intersection of operations, executive support, and cross-functional project delivery. I help organisations bring structure to fast-moving environments, improve efficiency, and reliably execute operational and workplace-related initiatives.

My focus is on both day-to-day operational stability and the successful delivery of larger, cross-functional initiatives such as office relocations, workplace setups, and internal company events.

I have extensive experience working with stakeholders across Operations, Finance, Customer Success, HR, and external vendors, ensuring alignment, clarity, and efficient execution.

Sprachen

Englisch
Muttersprachlich oder zweisprachig
Deutsch
Konversationssicher

Arbeitsortpräferenzen

Nur remote

Führt Projekte hauptsächlich remote aus

Lingoda GmbH,
Operations Manager – Program Operations & Business Enablement
EDUCATION AND E-LEARNING
April 2026 - Heute (3 Monate)
Berlin, Germany
• • Manage end-to-end operational delivery of employer-sponsored German language programs supporting internationally qualified professionals in workplace and societal integration in Germany.
• • Own the participant lifecycle from onboarding through course completion, ensuring a seamless experience and high-quality service delivery.
• • Serve as the primary operational contact for participants, instructors, employers, and regulatory stakeholders, ensuring effective communication and issue resolution.
• • Coordinate course administration across Seconos and Lingoda Admin platforms, including participant enrollment, instructor allocation, course creation, and learning material management.
• • Ensure compliance with BAMF funding and regulatory requirements through documentation review, validation, operational oversight, and reporting.
• • Monitor attendance, participation, and coaching activities, managing escalations and regulatory communications where required.
• • Maintain accurate operational records and reporting using Excel and HubSpot to support compliance, tracking, and decision-making.
• • Drive process improvements and collaborate cross-functionally with Customer Success, Sales, Finance, Product, and Operations teams to improve efficiency, scalability, and service quality.
SOP Development Stakeholder & Communication Management Business Process Improvement Regulatory Compliance Learning Management System
Lingoda GmbH
Office Manager
EDUCATION AND E-LEARNING
August 2023 - März 2026 (2 Jahre und 7 Monate)
Berlin, Deutschland
• • Led the successful relocation of a 200+ employee Berlin office, managing vendors, timelines, budgets, and stakeholder communication.
• • Managed daily operational workflows ensuring efficiency, compliance, and reliability across multiple teams within a fast-paced international environment.
• • Supported three Managing Directors with end-to-end business travel planning, including complex international itineraries and bookings, and coordinated Board meeting logistics
• • Coordinated communication between People & Culture, Finance, IT, and external vendors through Jira ticketing systems, ensuring timely issue resolution and SLA compliance.
• • Maintained operational records, contracts, budgets, and documentation to support reporting accuracy and business decision-making.
• • Identified operational bottlenecks and implemented SOPs to improve efficiency, standardization, and process reliability.
• • Oversaw Occupational Health & Safety compliance, coordinating audits, inspections, corrective actions, and documentation while collaborating closely with the AZAV audit team to support regulatory compliance and certification requirements.
• • Supported onboarding processes, employee administration, and cross-functional operational initiatives.
• • Served as Substitute Member of the Works Council, contributing to employee representation, compliance-related discussions, and organizational governance processes.
HR Operations Executive Assistant Modern Workplace Employee Experience Stakeholder & Communication Management
Ratepay GmbH,
Associate Office Manager
BANKING AND INSURANCE
Juni 2023 - August 2023 (2 Monate)
Berlin, Germany
• • Supported office administration, calendar coordination, meeting management, and internal communication for cross-functional teams.
• • Coordinated procurement activities, supplier relationships, and office budgets for supplies and equipment.
◦ • Assisted with operational projects, company events, and Health & Safety initiatives, ensuring smooth execution and stakeholder coordination.
• • Contributed to facility updates and minor renovation projects, supporting vendor management, timelines, and operational planning.
Travel Management administrative support Project Management Stakeholder & Communication Management Occupational Health & Safety