Cindy Tschöp

As the first employee, I played a key role in building the company from a one-person structure to a 12–14 member team. I was responsible for establishing internal organizational structures, processes, and operational frameworks during a critical growth phase.

I implemented scalable workflows, structured contracts and internal standards, and supported the setup of multiple project entities from inception. Working closely with the CEO, I acted as a strategic and operational sparring partner and represented the company in selected meetings.

My role combined hands-on operational execution with strategic alignment, including team development initiatives, workshop facilitation, internal communication structures, and support in participation and investment-related processes.

Provided operational and strategic support to a growing Private Equity team on senior and partner level. Played a key role in structuring internal workflows, preparing management documents, and ensuring smooth coordination across stakeholders.

Acted as a central interface between leadership, internal teams, and external partners. Organized and coordinated high-level meetings, annual investor events, and cross-functional offsites.

Supported management in day-to-day operations while contributing to process improvements in a fast-paced investment environment. Ensured reliable communication flows, document management, and structured preparation of decision-relevant materials.

Advised and managed existing and new clients in a performance-driven sales and service environment. Responsible for client acquisition, contract negotiations, and long-term customer retention.

Contributed to the optimization of contract structures and service processes while ensuring high service quality standards in daily operations. Acted as a key contact for client concerns and conflict resolution, particularly during the COVID-19 period, maintaining strong customer relationships in a challenging market environment.

This role strengthened my commercial mindset, negotiation skills, and ability to balance customer expectations with operational and business requirements.