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Konversationssicher
Projekt- und Berufserfahrung
- Tessi TechnologiesProject ManagerDIGITALAGENTUREN & IT-CONSULTINGApril 2023 - März 2026 (2 Jahre und 11 Monate)Tunis, Tunesien• Led a large-scale transformation program to replace legacy IT solutions, improve profitability through AI-driven business process automation, and optimize workforce capacity, generating €2M in annual savings for the company.• Successfully delivered over 12 complex projects on time and within budget, achieving high client satisfaction rates;• Spearheaded an internal migration initiative, optimizing backend operations and delivering a 25% reduction in operational costs for my Business Unit;Delivered a SaaS solutions, enhancing operational efficiency for a leading French banking and insurance companies• Led and managed multicultural, cross-functional teams across multiple cities and countries;Tasks: Project Planning & Monitoring; Meetings Setup & Facilitation; Team Support & Supervision; Team Leadership; Deliverable Approval; Communication Planning; TMA Planning & Implementation; ELS Monitoring, Risk ManagementClients : BNPP, Natixis, Crédit Agricole Assurance, Allianz, LBPCF, ING, Abeille Assurances, Mobilize Financial Services France, Actil, Ramsay Santé, France travail & Handicap International.
- HORCHANI GROUPProject ManagerDIGITALAGENTUREN & IT-CONSULTINGJanuar 2022 - April 2023 (1 Jahr und 3 Monate)Tunis, Tunisia• Successfully delivered over 10 complex projects on time and within budget;• Introduced and implemented new KPIs for the sales and marketing team, improving performance tracking and enabling a 11% increase in overall sales on 2022;• Led the purification and analysis of sales and marketing data, identifying key insights that boosted campaign efficiency and increased conversion rates• Collaborated across departments to successfully implement IFS/BRC standards, ensuring 100% compliance and reducing audit-related issues;• Led the successful migration from Sage X100 to Sage X3, overseeing the planning, execution, and integration of the new system across multiple departmentsTasks: Managing Marketing Budgets; Sales & Marketing Project Management; Project Team Leadership & Development; Sales & Marketing Data Analysis; Specification Drafting; New Product Development; Collaboration on IFS/BRC Standards;
- Déclic Marketing AgencyProject ManagerDIGITALAGENTUREN & IT-CONSULTINGOktober 2018 - Januar 2021 (2 Jahre und 3 Monate)Tunis, Tunisia• Successfully delivered over 50 complex projects on time and within budget;• Successfully implemented the eLeader CRM for 3 clients, overseeing the entire deployment process and ensuring seamless integration• Successfully designed and implemented Power BI dashboards, providing real-time data insights that improved decision-making and enhanced performance tracking for key stakeholders.Tasks: Project Setup and Management; Meeting Setup and Facilitation; Requirements Gathering; Business Development with Clients; Procurement and Supplier Management; Risk Management
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Ausbildung und Abschlüsse
- Master's degree marketing intelligence and strategic watch, MarketingUniversité Centrale Tunisie2018Master's degree marketing intelligence and strategic watch, Marketing
- Bachelor's degree in Computer Science and Multimedia, Information TechnologyInstitut Supérieur des Arts Multimédia de la Manouba(ISAMM)2015Bachelor's degree in Computer Science and Multimedia, Information Technology
Zertifizierungen
- PMPPMI2022
- PSM 1Scrum.org2025