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Benjamin SmithBS

Benjamin Smith

Senior Project Manager/ PMO / Scrum Master

675 €/Tag
4 Projekte
Dortmund, DE
15+ Jahre

Durchschnittliche Reaktionszeit: 1h

Über Benjamin

I am a highly experienced Certified Scrum Master, Senior Project Manager, and Agile Consultant, specializing in enterprise-wide transformations and ServiceNow implementations. With a proven track record in Insurance, Energy, Utilities, Pharmaceutical, and Healthcare, I have successfully led global projects, system migrations, and process optimizations.

My expertise lies in Agile methodologies (Scrum, SAFe, LeSS), workflow automation, and digital transformation. I have extensive experience with CRM, Billing, Pricing, MDM, and Data Analytics platforms, including Salesforce, SAP, Oracle, and Veeva Vault. Proficient in Jira and Confluence, I design and implement Agile governance frameworks to streamline operations and drive efficiency.

I have a strong background in IT project management, vendor negotiations, and stakeholder engagement, ensuring seamless cross-functional collaboration across diverse industries. I excel at delivering complex migrations, ERP transitions, and cloud-based solutions, integrating cutting-edge technologies such as AI, automation, and IoT.

With fluency in English (native) and German (B2), I navigate multicultural teams and global projects with ease. My strategic leadership, problem-solving mindset, and deep technical acumen make me an asset for any organization looking to enhance its Agile maturity, optimize digital processes, or implement transformative IT solutions.
  • Deutsch

    Muttersprachlich oder zweisprachig

  • Japanisch

    Grundkenntnisse

  • Französisch

    Grundkenntnisse

  • Englisch

    Verhandlungssicher

Vor Ort möglich
Dortmund (bis zu 50 km)

Projekt- und Berufserfahrung

  • 0 - SE - EM – Power Systems & Services – UAE
    Malt-LogoAuf Malt
    PMO - ERP Implementation Project - Schneider Electric
    ENERGIE
    Mai 2025 - November 2025 (6 Monate)
    • Established PMO & Governance function for EMEA – Tools, Metrics, Stakeholders, Sponsors
    • Contributed to rollout strategy and planning, created forecasts and led workshops
    • Planned and managed fit gap workshops
    • Ensured local requirements within Germany were met: Betriebsrat/Workers Council, Datenschutz, GDPR
    Moderation von Workshops Strategic planning PMO Project Management
  • Daiichi Sankyo
    EU Lead / Architect / PMO
    Januar 2024 - September 2024 (8 Monate)
    Munich, Deutschland
    PMO manager leading setup of Global project for a Japanese Pharma client. Consulted on ServiceNow self service integration, Achievements include setting up the full Agile Scrum SAFe, LeSS governance model (Jira, Confluence), toolset and workflow. The project aims to use the SAP Successfactors rollout to be a catalyst for organizational level change, and a move to Global from local operations
  • Merck MSD
    Scrum Master / Senior Project Manager
    Juli 2023 - Dezember 2023 (5 Monate)
    Agile Coaching & Consulting

    Reporting to the IT Director and working with the Global Leadership Team. Bringing governance, leadership and best practice.

    • Global design for SuccessFactors (EC, Time & Attendance, Recruiting & Onboarding, Data, Reporting, Integration)
    • Implemented ServiceNow for ITSM & HR
    • Reviewing and Unifying Demand Management Process for Germany, France, Italy & Spain
    • Good Governance – Implemented standards to improve Jira, Confluence, Meeting Structure, Minute Taking
    • Vendor Management – Performance Management, Action Plans
    • Data Analytics – MDM (Master Data Management) Driving HPV Vaccination Dashboards – Oversight and direction for 8 workstreams with 20+ data sources. Qlik Dashboards produced for EU Sales Team
    • Project Setup – MSD Connect – Revamping SSO for 3 web portals, connecting Veeva, Iqvia and DocCheck data. Global rollout.

Bewertungen

1,0

Von 1 Bewertungen

M

Mahmoud

0 - SE - EM – Power Systems & Services – UAE

Projekt unter 1 Jahr

-

Bewertet am 17.11.2025

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Ausbildung und Abschlüsse

  • Bachelor of Arts
    University of the West of England
    2003
    Politics BA (Hons)

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