Beschreibung

Strategy & Transformation Leader with 20+ years of international experience delivering large-scale strategic transformation and program management initiatives across Europe and global markets.

I enable organizations to translate strategy into execution by structuring complex initiatives, aligning stakeholders, and delivering measurable business results.

Across 16 years within the Deutsche Telekom Group and earlier consulting roles, I have led global transformation programs across multiple countries and functions, combining strategic thinking with hands-on delivery.

Selected project examples include:

Establishing HR Shared Services across 20+ European countries, achieving ~30% efficiency improvements through standardized processes and operating models
Leading the Magenta Services Sounding Board, a global employee engagement initiative reaching thousands of employees and increasing engagement by 40%
Leading the PMO office for major international transformation initiatives, including the T-Mobile UK / Orange UK joint venture integration
Consulting engagements for Etisalat and European telecom operators, focused on strategy execution and process optimization

My core strengths include:

Business Transformation & Strategy Execution
Program & PMO Leadership
Business Process Optimization
Cross-cultural Stakeholder Alignment
Change Management and Transformation Adoption

I bring a structured, pragmatic, and human-centered approach and quickly build trust with senior stakeholders and international teams.

Available for:

Transformation Programs
PMO Setup or Stabilization
Strategy Execution
Process Improvement Initiatives
Interim Transformation Leadership

Branchenexpertise

Sprachen

Englisch
Muttersprachlich oder zweisprachig
Deutsch
Konversationssicher

Arbeitsortpräferenzen

Vor Ort möglich

Bonn (bis zu 50 km)

Deutsche Telekom Services Europe (DTSE)
Senior Program Manager, Strategy & Portfolio Management
Januar 2020 - Heute (6 Jahre und 5 Monate)
53 Bonn, Germany
• ▪ Introduced the Sounding Board engagement program for 3,000+ employees, increasing leadership engagement by 40%.
• ▪ Designed and implemented DTSE's Fit for Growth strategy, delivering 15% business growth and streamlined sales processes.
• ▪ Defined the Customer Satisfaction Index (CSI) framework, improving feedback accuracy and insight quality by 20%.
• ▪ Led DTSE's 2022 ESG Customer Summit with 500+ participants, integrating digital and Metaverse experiences.
• ▪ Drove New Work initiatives, achieving a 30% increase in employee belonging and cross-functional collaboration.
Deutsche Telekom Services Europe (DTSE)
Senior Program Manager, Transformation Management
Januar 2016 - Januar 2019 (3 Jahre)
53 Bonn, Germany
• ▪ Developed DTSE's Key Account Management framework, strengthening client partnerships and service quality.
• ▪ Established HR & Finance transition methodology, and masterplan, orchestrating migrations across 21 entities in 20 countries.
• ▪ Transition lead for Magyar Telekom HR services, achieving 20% cost efficiency improvement and complete operational continuity.
Deutsche Telekom AG
Senior Program Manager, HR Europe & Technology
Januar 2010 - Januar 2015 (5 Jahre)
53 Bonn, Germany
• ▪ Led the European HR Shared Services business case, delivering 30% savings through process optimization.
• ▪ Designed and localized the Global Recruitment Process across multiple European markets.
• ▪ Directed HR transformation for OTE Greece, achieving 30% cost reduction through program governance and planning.
• ▪ Drove the One DT Europe HR initiative, aligning deliverables with top leadership and tracking cross-country HR milestones.