Trisha Solanki

• • Led end-to-end design of a 6-module enterprise internal platform - covering product management, order processing, customer management, driver dispatch, and trade-area operations - used daily by hundreds of staff across Canada, standardizing workflows and reducing manual coordination across business operations.

• • Architected a multi-product design system across 20+ Figma files and 100+ pages - standardizing a 13-style type scale, semantic color tokens, and reusable component patterns across 6 enterprise products - reducing design duplication by an estimated 20% and accelerating cross-team delivery.

• • Redesigned the Driver Delivery App through field observation, contextual workflow analysis, and iterative usability testing - streamlining task-completion flows and accelerating delivery operations by approximately 40% through improved information hierarchy and reduced interaction steps.

• • Defined UX architecture and interaction patterns for high-frequency internal workflows - applying progressive disclosure and structured navigation to improve onboarding efficiency and reduce friction for non-technical users.

• • Led cross-functional prioritization workshops with engineering, operations, and business stakeholders - translating complex requirements into structured system flows and interaction specifications.

• • Operated as sole designer across multiple concurrent enterprise products - independently owning scope, strategy, design decisions, and full product lifecycle delivery.

• • Produced BRDs, process maps, UML diagrams, and use cases across complex multi-stakeholder environments - translating business complexity into developer-actionable specifications, directly informing the systems thinking now applied in product design work.

• • Facilitated alignment sessions across engineering, IT, and operations teams - building shared understanding of system requirements, workflow dependencies, and implementation scope.

• • Conducted business process re-engineering across internal systems - identifying inefficiencies and proposing improvements that reduced process duplication across enterprise systems.

Research-driven practice conducting strategic UX audits and systems analysis for complex digital products. Focused on sustainable digital systems, internal workflow simplification, and reducing interface friction in enterprise software environments.