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Stephanie EilertSE

Stephanie Eilert

Supermalter

UX & User Research | ResearchOps | Strategy

720 €/Tag
14 Projekte
Wiesbaden, DE
8-15 Jahre

Durchschnittliche Reaktionszeit: Ein paar Tage

Über Stephanie

As a seasoned User and UX Researcher with 10 years of experience, I specialize in uncovering user insights that shape product decisions. I’m skilled in mixed methods research, seamlessly blending qualitative techniques like usability testing and journey mapping with quantitative approaches such as surveys and data analysis. This versatile skill set empowers me to deliver actionable insights across every stage of the product development lifecycle.

My professional journey spans diverse industries, including healthcare, pharma, finance, and automotive, where I thrive on tackling complex challenges. I’m particularly passionate about long-term projects that allow me to dive deep into users’ needs and goals while aligning with the client’s mission and strategy to create holistic, user-centered designs.

Teamwork is at the heart of my approach. I actively contribute to cross-functional teams, collaborating closely with designers, product managers, and developers to ensure that user insights are seamlessly integrated into decision-making and design processes. I value open communication and shared understanding, working to foster environments where ideas can flourish and lead to tangible results.

In my private time, I prefer to switch off my laptop and work with my hands, either doing pottery, balcony gardening or building things from wood.

Core Competencies

- User-Centered Design: Persona development, journey mapping, jobs-to-be-done frameworks.
- Mixed Methods Research: Usability testing, in-depth interviews, surveys, card sorting, data analysis (SPSS).
- Research Leadership: Workshop facilitation, stakeholder communication, research democratization.
- Strategic Impact: Aligning insights with business outcomes, influencing product roadmaps, and driving innovation.

Let’s connect to explore how I can help your organization unlock the power of user insights to create meaningful, innovative solutions!
  • Deutsch

    Muttersprachlich oder zweisprachig

  • Englisch

    Verhandlungssicher

Vor Ort möglich
Wiesbaden (bis zu 50 km), Köln (bis zu 10 km), Berlin (bis zu 10 km)

Projekt- und Berufserfahrung

  • pub. Public Value Technologies GmbH
    Malt-LogoAuf Malt
    UX Research bei BR/SWR und ARD
    DIGITALAGENTUREN & IT-CONSULTING
    Oktober 2025 - Dezember 2025 (1 Monat)
    München, Deutschland
    Planung, Durchführung und Auswertung von Usability Tests mit Prototypen und Live-Produkten des Öffentlich Rechtlichen Rundfunks.
    Rekrutierung von geeigneten Testpersonen.
    Identifizieren und Priorisieren von Usability Problemen, User-Bedürfnissen und strategischen Ankerpunkten.
    Stakeholdermanagement und Arbeiten in einem interdisziplinären Team.
    User Experience (UX) User Research & Usability Testing Customer Insight UX Consulting UX Research
  • Viatris
    Customer Insights Specialist
    PHARMAZEUTISCHE INDUSTRIE
    März 2025 - September 2025 (6 Monate)
    Wiesbaden, Deutschland
    Developed patient and healthcare professional (HCP) journey maps across multiple therapeutic areas, leveraging AI-driven insights to identify key touchpoints, unmet needs, and behavioral drivers. Synthesized qualitative and quantitative data into actionable insights and collaborated with cross-functional brand teams to inform a more patient-centric brand planning process.
    ChatGPT User Journeys Customer Insights Projektmanagement Workshops
  • Gerresheimer
    Customer & User Experience Lead Digital Health
    MEDIZIN
    Juli 2024 - September 2024 (3 Monate)
    Olten, Schweiz
    ●Co-developed the concept for Germany’s first Parkinson’s Disease (PD) digital health application (DiGa) within three months
    ●Led in-depth user research with Parkinson’s patients and experts to uncover gaps between standard and real-world care
    ●Mapped the PD patient care pathway based on user interviews and desk research, enhancing team and stakeholder understanding and laying the foundation for further research
    ●Conducted user interviews and usability testing with six patients living with obesity, validating the product and refining its landing page
    User Research User Testing User Experience (UX) User Journeys Consumer Insights

Bewertungen

4,9

Von 6 Bewertungen

C

Chris

Director UX - pub. Public Value Technologies GmbH

Mehrwöchiges Projekt

-

Bewertet am 13.1.2026

Wir konnten Stephanie vom ersten Tag an bei verschiedenen Auftraggebern und in unterschiedlichen Projekten mit entsprechend diversen Anforderungen und Strukturen produktiv und mit hervorragendem Output einsetzten. Danke für die super Zusammenarbeit!
I

Irene

Viatris Netherlands - BGP Products Operations GmbH

Mehrmonatiges Projekt

-

Bewertet am 6.10.2025

Stephanie is a reliable and very knowledgeable colleague with broad experience in, and good understanding of, UX/market research within the pharma industry. She is pleasant to work with and enjoys being part of a team.

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Ausbildung und Abschlüsse

  • Geschichts- und Philosophiestudium
    Ruprecht-Karls-Universität Heidelberg
    2013
  • B.Sc. Wirtschaftspsychologie
    Rheinische Fachhochschule Köln
    2016

Fähigkeiten

Kategorien

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