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Sofía VindasSV

Sofía Vindas

CRM & Automations Manager Hubspot

Auf Anfrage
Berlin, DE
8-15 Jahre

Durchschnittliche Reaktionszeit: 1h

Über Sofía

Currently a big user of Claude and constantly learning

Results-oriented, strategic, optimistic and analytical. Experienced HubSpot business consultant. I have worked for USA, Spain, Costa Rica and Germany (based in Berlin now).

Specialized in Marketing & CRM strategy, automations, demand generation, customer lifecycle.
  • Englisch

    Muttersprachlich oder zweisprachig

  • Spanisch

    Muttersprachlich oder zweisprachig

Nur remote
Führt Projekte hauptsächlich remote aus

Projekt- und Berufserfahrung

  • Lingoda
    Senior CRM & Automations Manager
    BILDUNG & E-LEARNING
    Mai 2023 - Heute (3 Jahre und 1 Monat)
    Berlin, Deutschland
    • Lead CRM & Automation Initiatives: Manage the development and implementation of CRM and automation strategies using HubSpot and other platforms to optimize customer lifecycle management and drive scalable growth.
    • End-to-End Process Optimization: Designed comprehensive customer journeys and implemented lifecycle management processes that boosted international engagement—for instance, increasing the number of international doctors validating their studies in Germany 20x (from 20 to 400, with a target of 600 in 2024).
    • Operational & Conversion Enhancements: Improved conversion rates by 30% and reduced operational inefficiencies across marketing, sales, and operations by automating key workflows and processes.
    • Cross-Functional Collaboration: Worked closely with global teams—including analysts, product managers, marketing, sales, data, and engineering—to deliver impactful CRM solutions that align strategic objectives with technical execution.
    • Mentorship & Training: Mentored a CRM Manager and led multiple training sessions for sales teams to ensure smooth adoption of optimized processes and robust automation practices.
    • Budget & Resource Management: Managed CRM budgets effectively, ensuring that investments in HubSpot and related tools translated into measurable improvements in automation and data-driven campaigns.
    • Data-Driven Growth Strategies: Leveraged predictive analytics to uncover high-potential customer segments and new revenue opportunities, expanding strategies to serve diverse verticals such as veterinarians and dentists.
    automation Hubspot Growth hacking
  • Amboss
    CRM Manager
    MEDIZIN
    August 2022 - Januar 2023 (5 Monate)
    Berlín, Deutschland
    Automated campaigns along the customer lifecycle.
    Deployed campaigns on the multi-channel CRM platform (Braze) to engage and re-engage customers across all customer lifecycle.
    Connected opportunities within teams (editorial and local marketing) to use content as a lead magnet in US.
    Regular A/B testing for improvement and learnings.
    -CRM utilized: HubSpot, Blueshift & Braze
    Automatización Email marketing Marketing Automation Hubspot HTML braze
  • Samyroad
    CRM Manager
    SOZIALE NETZWERKE
    April 2021 - Heute (5 Jahre und 2 Monate)
    Madrid, Spanien
    CRM HubSpot admin and leadership (Europe & LATAM)
    Lead Generation and client retention strategy.This included the creation of a Sales Lead Generation team, and administration of their tools.
    Migration of the complete CRM to a new hub within HubSpot
    Data Analysis and reporting for decision making.
    Campaign deployment, automations, lifecycle management, and segmentation.
    Property & object management within HubSpot for Operations team. Training designed to utilize the CRM with new features implemented.
    Achievements: CRM migration optimized for the company needs, global teams trained in new tools. Goal met of 500K within CRM actions.
    CRM Hubspot prospección de cliente Inbound marketing Product management

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Ausbildung und Abschlüsse

  • Bachelor in communication and Public Relations
    Universidad Latina de Costa Rica
    2014
  • Big Data Specialization
    Next IBS
    2021

Zertifizierungen

  • Braze Expert
    Braze
    2023
  • HubSpot Expert
    HubSpot
    2022

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