Über Senta
I help teams and their leaders find clarity around their business, innovation and collaboration challenges. I bring structure to complex situations and align contributors around a goal. Combining a technology-driven approach with a human-centered lens we'll implement lasting changes.
I've led teams cross-functionally in various transformation projects and strategic initiatives, fostering alignment and collaboration across teams.
What I can support you with:
1. Organizational Change Program
Accompanying a team or business unit through structural or cultural change, combining process redesign with stakeholder engagement and coaching to reduce resistance and build ownership.
2. Systems & Process Implementation
Selecting, designing and rolling out new tools or processes for client-facing teams, including stakeholder alignment and change management to make adoption actually stick.
3. GTM Process Overhaul
Mapping and redesigning the end-to-end go-to-market process for sales or account management teams, reducing manual work, improving visibility and aligning the team around a shared way of working.
4. Team Alignment Workshop Series
A series of facilitated workshops helping leadership teams or cross-functional groups get aligned on strategy, priorities or ways of working. Topics include role clarity, communication and information flow, psychological safety, feedback and conflict culture, employee engagement and navigating change.
5. 1:1 Coaching for Individuals and Leaders
Supporting professionals and leaders through transitions, challenges or growth moments, whether navigating organizational change, stepping into a new role, or finding more clarity and confidence in their work.
Deutsch
Muttersprachlich oder zweisprachig
Englisch
Muttersprachlich oder zweisprachig
Spanisch
Konversationssicher
Vor Ort möglich
Berlin (bis zu 50 km)
Projekt- und Berufserfahrung
- Alteos (an AXA company)Operations ManagerSeptember 2023 - Oktober 2025 (2 Jahre und 1 Monat)Berlin, Germany- Customer journey analysis / uncover digital product requirements / customer engagement automation & product marketing- Gather requirements of internal stakeholders (customer-facing teams) evaluate, select, and implement CRM tooling and strategy. Automation of repetitive tasks and customer transparency through CRM setup and reporting.- Support cross-functional collaboration through workshops, change management, effective stakeholder communication
- KenjoSenior Operations ManagerJanuar 2022 - September 2023 (1 Jahr und 8 Monate)GermanyStrategic operations role (B2B SaaS, HR tech), enabling teams with processes, structures, data and tools. This includes managing projects across teams such as e.g. go to market initiatives, feature releases, (product) partnerships, organizational development initiatives (OKRs, Scaling Up, Employee Onboarding), business analysis, research as well as fundraising support.
- KenjoKey Account Manager (CS)Mai 2021 - Januar 2022 (8 Monate)GermanyKey Account Management Upgrades & Renewal Management Software Implementation Client Coaching within HR Automation/Strategy, HR Admin, Recruiting & Performance Management
Empfehlungen
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Ausbildung und Abschlüsse
- M.Sc. Organizational Innovation & Entrepreneurship, Organizational Behavior Studies, Social SciencesCopenhagen Business School2016M.Sc. Organizational Innovation & Entrepreneurship, Organizational Behavior Studies, Social Sciences
- Exchange Student, M.Sc. International Business (MIB)Universidad Escuela de Administración y Finanzas y Tecnologías2015Exchange Student, M.Sc. International Business (MIB)
Zertifizierungen
- Systemisches Coaching & Change ManagementUniversität Köln