Über Rainer
Deutsch
Muttersprachlich oder zweisprachig
Englisch
Verhandlungssicher
Spanisch
Grundkenntnisse
Projekt- und Berufserfahrung
- Hewlett Packard EnterpriseSenior Technical ConsultantTECHAugust 2009 - Oktober 2025 (16 Jahre und 2 Monate)Ratingen, Deutschland• • Analysed complex enterprise environments across Windows, Linux, virtualization, databases, and storage to identify performance and operational bottlenecks, and translated findings into concrete technical recommendations for customers.• • Led technical investigations and resolution of escalations for large cloud and data center customers, coordinating interdisciplinary teams and acting as the primary technical point of contact.• • Designed and implemented performance analysis services with a focus on automation, scalability, and repeatability, including automated data collection and report generation using container-based tooling.• • Developed custom automation and evaluation tools using PowerShell, PowerCli, Perl, Bash, SQL, VB.Net and Python to support infrastructure analysis, monitoring, and operational decision-making.• • Planned and delivered technical presentations, workshops, and detailed result briefings for customers, partners, and internal teams, adapting depth and structure to different stakeholder audiences.• • Supported customer accounts over extended periods by contributing to continual service improvement initiatives and mentoring teams responsible for ongoing service delivery.
- Hewlett-PackardTechnical ConsultantTECHApril 2006 - Juli 2009 (3 Jahre und 3 Monate)• • Planned, deployed, and implemented Linux-based multi-server archiving solutions for enterprise customers in regulated industries, translating data retention and compliance requirements into concrete technical architectures.• • Supported customer engagements from early technical clarification through implementation, including environment design, system configuration, and operational handover.• • Performed technical presales activities for data retention solutions, contributing architectural input and explaining solution capabilities and limitations to customer stakeholders.• • Collaborated with internal development teams and third-party vendors on API integration topics to enable interoperability between archiving platforms and surrounding systems.• • Designed and delivered technical training sessions and workshops for partners and customers across EMEA, focusing on architecture, deployment, and operational concepts.• • Supported internal enablement by training colleagues in consulting and support teams and assisting with complex troubleshooting and configuration scenarios.
- Hewlett-Packard2nd- and 3rd-leven Support EngineerTECHDezember 1998 - März 2006 (7 Jahre und 3 Monate)Ratingen, Deutschland• • Provided advanced technical support and consulting for enterprise customers on Unix, Linux, Windows, and backup infrastructures, analysing incidents and developing solution approaches tailored to customer environments.• • Took end-to-end responsibility for complex 2nd-level support cases and contributed to 3rd-level escalation handling in close cooperation with development teams.• • Diagnosed cross-system issues involving operating systems, clustering, and backup solutions, documenting root causes and corrective actions for sustainable resolution.• • Handled international customer escalations and technical communication in English, ensuring structured case documentation and transparent progress reporting.• • Designed and delivered technical training sessions for 1 st-level engineers and on-site technicians, focusing on troubleshooting procedures and system behaviour.• • Mentored new colleagues by transferring technical knowledge and supporting their onboarding into complex enterprise environments.r
Empfehlungen
Sei die erste Person, die Rainer empfiehlt
Teile Deine Erfahrung aus der Zusammenarbeit mit diesem Freelancer.
Diese Freelancer passen auch zu Ihren Kriterien
Agatha Frydrych
Backend Java Software Engineer
4.7
(3)
2
Baptiste Duhen
Fullstack developer
4.6
(4)
5
Amed Hamou
Senior Lead Developer
4
(2)
7
Audrey Champion
Web developer
4.3
(3)
4
Ausbildung und Abschlüsse
- DevOps & Cloud-ComputingIronhack2026Built cloud-native platforms on AWS and Azure using Kubernetes, Terraform and GitOps, implementing automated CI/CD pipelines and DevSecOps practices. Microsoft Azure • Amazon Web Services (AWS) • Kubernetes (AKS, EKS) • Docker • Terraform • Bicep • Ansible • Helm • ArgoCD • GitHub Actions • GitOps • Prometheus • Grafana • Loki • Alloy • Trivy • SonarQube • Checkov • RabbitMQ • Amazon SQS • Agile Development • Scrum • Kanban • DevSecOps • CI/CD
- VCP DATACENTER VIRTUALIZATION2024VCP DATACENTER VIRTUALIZATION