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Philipp ZeidanPZ

Philipp Zeidan

Customer Support & Translations (DE | AR | EN)

160 €/Tag
Hanau, DE
3-7 Jahre

Durchschnittliche Reaktionszeit: 1h

Über Philipp

Native German and Arabic (Levantine) speaker with full professional proficiency (C2) in English. I offer reliable multilingual support and accurate translation services to help businesses communicate effectively across German, Arabic, and English-speaking markets.

With over five years of experience in multilingual customer support for E-Commerce and SaaS companies, I am skilled at managing client inquiries, resolving issues, and maintaining high customer satisfaction across diverse linguistic and cultural backgrounds.

My translation services ensure your content is not just translated, but also culturally adapted. I have experience translating:

· Websites: Adapting content for different language markets.
· Marketing & Magazine Content: Translating articles and promotional materials.
· Business Documents: Accurately converting various document types while preserving meaning and terminology.

I am dedicated to delivering high-quality, accurate work on time. Let's connect to discuss how I can support your global communication needs.
  • Deutsch

    Muttersprachlich oder zweisprachig

  • Arabisch

    Muttersprachlich oder zweisprachig

  • Englisch

    Verhandlungssicher

Nur remote
Führt Projekte hauptsächlich remote aus

Projekt- und Berufserfahrung

  • Teamleader Deutschland GmbH
    Business Developer
    SOFTWARE-HERSTELLER
    Januar 2023 - März 2025 (2 Jahre und 3 Monate)
    Market Research and Strategy, Lead Generation and Prospecting, Sales Strategies and Client Relation Management. Data and Performance Tracking, Process Improvement and Marketing Translations
    Kundenbetreuung Lead Generation Hubspot Übersetzung Englisch Deutsch Customer Relationship Management (CRM)
  • Amazon Deutschland GmbH
    VENDOR CONTACT MANAGER
    E-COMMERCE
    August 2017 - Dezember 2022 (5 Jahre und 4 Monate)
    Customer(Vendor) Relationship Management, Performance Monitoring and Optimization. Inventory and Supply Chain Management, Compliance and Policy Enforcement, Issue Resolution and Support.
    Customer Relationship Management (CRM) Kundensupport Problemlösung Prozessoptimierung Übersetzung Deutsch Englisch
  • Drachen-Propangas GmbH
    Groß- und Außenhändler
    GROSSHANDEL
    August 2015 - März 2017 (1 Jahr und 7 Monate)
    National/International Procurment Order Processing, Shipping Documentation and Customs Management, Customer Inquiries, Pricing Strategies and Contract Preparation
    Übersetzung Arabisch Englisch Prozessoptimierung Customer Relationship Management (CRM) Kundenbetreuung Kundensupport

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Ausbildung und Abschlüsse

  • Whole and Foreign Trade
    Staufenberg School of Frankfurt
    2017
    Whole and Foreign Trade
  • B. A. Applied Philosophy
    UniverstitySt. Georgen
    2015
    B. A. Applied Philosophy

Fähigkeiten

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