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Über Muhammad Baseer

Als IT Support Officer biete ich schnelle und zuverlässige Hilfe bei Hardware- und Softwareproblemen, WLAN-Installationen und Netzwerkfragen. Mit praktischem Know-how und kundenorientierter Kommunikation sorge ich dafür, dass Ihre IT reibungslos läuft. Ich arbeite lösungsorientiert und passe mich neuen Technologien an, um Ihnen stets den besten Support zu bieten
  • Englisch

    Muttersprachlich oder zweisprachig

  • Deutsch

    Grundkenntnisse

Vor Ort möglich
Regensburg (bis zu 50 km)

Projekt- und Berufserfahrung

  • HEALTO
    IT-Supportofficer
    DIGITALAGENTUREN & IT-CONSULTING
    Juli 2019 - Juli 2021 (2 Jahre)
    Wartung und Instandhaltung von
    Computer- und Netzwerksystemen,
    Konfiguration von Router und
    Switches
    Verlegung von Hardwarekabeln
    (Networkcabeling)
    Konfiguration von Firewalls
    Installation und Konfiguration von
    Microsoft-Servern
    Fehlerbehebung bei Netzwerk- und
    Computersystemen
    Installation und Konfiguration von
    Antivirusprogrammen
  • NHLP
    IT Officer
    November 2015 - Juni 2019 (3 Jahre und 7 Monate)
    Kabul, Afghanistan
    ➢ Managing and Configuring Cisco and Polycom Video Conferencing equipment.
    ➢ Working with the Ministry of Agriculture NHLP project staff and sub offices in region to roll out
    new applications , systems and upgrades.
    ➢ Assess and monitor the current Servers. Networks and Security systems and
    provide assistance and guidance for improving the systems.
    ➢ Provision of logical security for servers.
    ➢ Provision of Applications security .
    ➢ Data Security on the transport layer
    ➢ Configuring Mikrotik routers in regional offices and managing their internet connectivity
    remotely using Mikrotik
    ➢ Configuring Cisco switches and routers
    ➢ Maintaining power protection devices on all relevant office computers and related hardware to
    ensure the system continuity and protection.
    ➢ Providing trouble-shooting and other support to the staff in the HLP Kabul and MAIL as well as
    to the staff in sub-field offices by standard office communications as well as by periodic visits to
    sub-field offices
    ➢ Installing, configuring, monitoring and maintaining Windows Server 2008 on file server, domain
    controller, back up domain controller.
    ➢ Configuring and Maintaining of firewall and UTM ( Cyberoam ) and application of proper
    procedures and policies for securing NHLP’s network and ensuring proper utilization of the
    internet
    ➢ Operating, maintaining and trouble-shooting advance and complex LAN/WAN issues.
    ➢ Establishing data integrity and security policies and procedures for user accounts, data creation,
    data manipulation and data storage.
    ➢ Implementing and configuring backup and backup strategies
    ➢ Providing advice on and assisting in procurement of new ICT equipment for the NHLP main office,
    field offices and other facilitating projects, providing technical specifications and information on
    best options in both local and international markets


    ➢ Installation and configuration of the all IT equipments.

    ➢ As needed, proactively training NHLP staff on all IT issues

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Ausbildung und Abschlüsse

  • Master of Computersience
    Master of Computersience
  • Habibia Highschool
    2008

Zertifizierungen

  • Cisco Certified Specialist - Enterprise Core
    Cisco
    2021

Fähigkeiten

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