Luciana Bastos

Apoio o progresso dos alunos, oriento outros professores e ajudo a garantir a qualidade e a consistência acadêmica. Sou hábil em planejar aulas envolventes, adaptando-me a estilos de aprendizagem individuais e mantendo altos padrões educacionais em ambientes online e presenciais.

Ich unterstütze die Lernfortschritte der Schüler, betreue andere Lehrkräfte und sorge für akademische Qualität und Konsistenz. Ich bin erfahren in der Planung ansprechender Unterrichtseinheiten, passe mich verschiedenen Lernstilen an und gewährleiste hohe pädagogische Standards – sowohl im Online- als auch im Präsenzunterricht.

As a bilingual front office receptionist in a five-star hotel, my role is pivotal in delivering exceptional guest experiences from the moment of arrival to departure. I serve as the first point of contact, welcoming guests warmly and professionally in multiple languages, ensuring they feel valued and at ease.

Managing check-ins and check-outs efficiently while maintaining the highest standards of discretion and professionalism. Providing detailed information about the hotel's services, amenities, and local attractions, tailored to the guests' preferences and needs. Handling reservations, inquiries, and special requests promptly, ensuring seamless communication between departments to enhance guest satisfaction. Resolving issues or concerns with empathy and effective problem-solving skills, aiming to exceed expectations and uphold the hotel's reputation for excellence. Collaborating with a multicultural team to deliver personalized and memorable experiences that align with the hotel's luxury standards. This role requires strong organizational skills, cultural awareness, and a commitment to creating a welcoming environment that reflects the hotel's dedication to quality and hospitality.

Lecionou inglês para crianças, adolescentes e adultos em uma das escolas particulares mais respeitadas do Brasil. Desenvolveu e ministrou aulas dinâmicas, avaliou o progresso dos alunos e contribuiu para projetos escolares e atividades extracurriculares. Adquiriu experiência valiosa em gestão de sala de aula e adaptação curricular a diferentes faixas etárias e necessidades de aprendizagem.

Ich unterrichtete Englisch für Kinder, Jugendliche und Erwachsene an einer der renommiertesten Privatschulen Brasiliens. Ich entwickelte und leitete dynamische Unterrichtseinheiten, bewertete Lernfortschritte und beteiligte mich an Schulprojekten und außerschulischen Aktivitäten. Dabei sammelte ich wertvolle Erfahrungen im Klassenmanagement und in der Anpassung des Lehrplans an verschiedene Altersgruppen und Lernbedürfnisse.