Lasse Wagener

- Spearheaded the transformation of a cloud journey into a self-service, automated marketplace by leading process analysis and design efforts; facilitated UX/UI collaboration and served as Scrum Master for cross-functional agile teams to ensure timely and quality delivery

- Designed, launched, and managed an enterprise-wide Learning & Development program focused on cloud-native skills, upskilling over 2,000 employees; undertook full vendor & partner management including sourcing, tendering, contract negotiation, and ongoing partnership to ensure curriculum alignment with evolving organizational needs

- Implemented cloud migration processes aligned with corporate compliance and process governance; improved process transparency and audit readiness while reducing operational risks

- Architected and led a cross-divisional communication strategy to enhance organizational engagement; developed multiple channels including newsletters and intranet content, acting as single point of contact for all departmental communications to ensure consistency and alignment

- Lead quarterly and yearly goal setting workshops fostering business growth and customer satisfaction based on divisional strategy and supported by data-driven insights

- Advanced self-service cloud training initiatives by leading vendor negotiations and expanding program portfolio by 50 %, resulting in a 450 % increase in trained cloud professionals; managed end-to-end training lifecycle including content adaptation and delivery scheduling to optimize employee participation and learning outcomes

- Developed and maintained cost models and automated sophisticated PMO reporting tools for senior management, resulting in annual savings of 150,000 € and enhanced visibility into program performance and project KPIs

- Designed and implemented an agile, end-to-end cloud migration and user experience process framework in Confluence and Jira, collaboratively refining workflows through data driven solutions that reduced lead times by 25 %, improved team accountability, and strengthened interdepartmental collaboration

- Led the creation and rollout of a comprehensive, self-service departmental cloud training program impacting 2,000+ employees, with full control of vendor selection, contract negotiation, program roadmap, communication strategies, and stakeholder alignment

- Supported budgeting and resource allocation within the PMO office, enhancing management reporting structures and accelerating decision-making processes through timely and data-driven insights across business units

- Analyzed, documented, and streamlined cloud migration processes, resulting in a 20 % reduction in lead and process time and markedly increased transparency and customer satisfaction