Katarzyna Niewczas

Product Delivery & Implementation Manager | SaaS Integrations | Customer Onboarding | Technical Delivery

I help SaaS companies and enterprise clients successfully implement products, manage complex integrations, and accelerate customer onboarding from contract signature to go-live.

With 10+ years of experience delivering SaaS, Hospitality & Travel Tech, HealthTech, Wellness. I act as the bridge between customers, product, engineering, and operations teams, ensuring projects are delivered on time, integrations work seamlessly, and users achieve rapid adoption.

My expertise includes end-to-end implementation management, technical onboarding, API integrations, platform migrations, release coordination, stakeholder management, and operational readiness.

Core expertise:

• Product Delivery & Implementation Management

• Customer Technical Onboarding

• SaaS Deployments & Go-Live Management

• API & Third-Party Integrations

• Platform Migrations & Data Transitions

• Requirements Gathering & Solution Design

• Enterprise Client & Stakeholder Management

• UAT, Testing & Release Coordination

• Training, Enablement & Adoption Programs

• Process Improvement & Operational Readiness

Integration experience:

Stripe, Chargebee, RevenueCat, Hospitality PMS/CRS/OTA platforms, subscription billing systems, payment gateways, customer platforms, and custom API integrations.

Recent projects have involved coordinating cross-functional teams across product, engineering, design, operations, marketing, and external vendors to deliver complex implementations with minimal disruption and strong customer outcomes.

Whether you need a delivery lead for a new product rollout, a customer onboarding specialist, an implementation manager, or support for a complex integration or migration project, I bring a structured, hands-on approach focused on execution, adoption, and measurable business results.