Beschreibung

I help companies manage complex digital projects that need better structure, clearer coordination, and stronger delivery control.

If your team is dealing with shifting priorities, unclear requirements, delivery delays, migration challenges, or too many moving parts across product, UX, engineering, and QA, I bring the structure needed to keep work organized and moving.

What sets me apart is that I work well across both business and technical teams. I can take unclear ideas, scattered requirements, and cross-functional dependencies and turn them into a clear plan, actionable next steps, and steady execution. I’m not just there to track tasks — I help keep delivery realistic, aligned, and under control.

I typically support projects such as digital product improvements, platform migrations, e-commerce implementations, technical integrations, workflow improvements, and cross-functional delivery coordination. That can include planning, sprint setup, requirements clarification, stakeholder coordination, delivery tracking, risk management, QA alignment, and go-live readiness.

Services:

Project delivery support
Technical project coordination
Digital operations support
Workflow and process improvement
Cross-functional team coordination
Stakeholder management
Requirements clarification
Migration and implementation support
Delivery tracking and follow-through
E-commerce project support

Sprachen

Englisch
Muttersprachlich oder zweisprachig
Deutsch
Grundkenntnisse

Arbeitsortpräferenzen

Vor Ort möglich

Berlin (bis zu 50 km)

Remote, Madcraft
Head of IT / Delivery Lead
DIGITALAGENTUREN & IT-CONSULTING
November 2022 - April 2025 (2 Jahre und 5 Monate)
Delivered B2B BigCommerce Catalyst implementation for a global construction/manufacturing group (France & US teams) : discovery workshops, phased scope, stakeholder alignment, QA/validation, and go-live readiness; included ERP integration coordination for the France rollout.
Led BigCommerce multi-storefront migration for B2C and B2B, building a custom API middleware to pull data from legacy K9 ERP → BigCommerce , including products, inventory, pricing, customers, orders, and invoices; coordinated data mapping/cleanup , pricing group setup , shipping & tax rule alignment , and SKU-level validation through go-live.
Led technical consultation and solution design for Oracle ERP ↔ BigCommerce B2B API integration ; translated business needs into an end-to- end integration architecture (ERP/middleware/commerce ownership, product/inventory/pricing/order flows, validation + rollout plan) — which secured client buy-in and won the implementation build .
Built scalable delivery operations (processes, reporting, SLA workflow optimization, escalation paths) to keep integrations/releases moving across Eng/Product/QA/Ops.
Attained 75% surge in yearly profits through strategic management and execution.
Boosted project margins by 20% and increased revenue by managing scope creep through an RTM strategy, securing $8k–$12k in additional work per project.
Led financial analysis to optimize project budgets, achieving a 25% reduction in project delays and improving profit margins by effectively managing resources.
Consistently received positive feedback from clients and cross-functional teams (Engineering, UX/UI, Content) for clear leadership, technicaljudgment, and delivery execution.
Technical project management Operations Management Cross-Functional Team Leadership Process Improvement Stakeholder Management
Remote, Collins Harper
Portfolio / Program Manager
DIGITALAGENTUREN & IT-CONSULTING
April 2020 - September 2022 (2 Jahre und 5 Monate)
Fort Collins, CO, USA
Led end-to-end delivery of a Moneris payment gateway API plugin for Shopify , Magento , and WooCommerce , running technical workshops and documenting real-time payment flows (auth/capture/refunds, webhooks/callbacks , tokenization/saved cards); coordinated integration design, QA/validation, and releases, expanding scope into a major hospitality POS build engagement .
Owned end-to-end project delivery of an API-based Magento warehouse fulfillment product , facilitating technical workshops and producing integration documentation for multi-carrier shipping API integrations (DHL, UPS, Canada Post, FedEx, Canpar, Purolator); delivered rate shopping , label generation , tracking updates , manifesting , and returns , leading requirements, cross- functional coordination, and QA/validation through production release.
Project-managed delivery of Shopify + Magento shipping plugins integrating DHL, Canpar, Purolator, and FedEx APIs , enabling rate quotes/rate shopping, label generation, tracking updates, manifests, and returns , with end-to-end QA/UAT and production rollout.
Delivered the end-to-end Shopware ↔ Amazon fulfillment integration for a US rollout—covering order routing , inventory sync , shipment confirmation , tracking updates , and returns , from requirements through production release.
Maintained alignment with strategic business objectives and client requirements by cultivating client relationships, managing risk, and conducting post-project analyses, leading to a 95% client satisfaction rate and the identification of cost-saving opportunities averaging 10% per project.
Developed and implemented an integrated project management plan that included budgeting, resource allocation, and scheduling, which contributed to a 30% increase in resource utilization efficiency and the successful delivery of 15+ projects under budget within a 12-month period.
ColorElephant
Senior Product Manager
DIGITALAGENTUREN & IT-CONSULTING
Februar 2020 - Juli 2020 (5 Monate)
Managed Front-end and Backend Development teams alongside project managers. Oversaw digital projects from conception to launch by utilising Agile and Waterfall methodologies. Guided developers, designers, and QA specialists in crafting inventive digital initiatives.
Assured stakeholder satisfaction and team effectiveness through adept leadership and operational proficiency.
Elevated productivity, standards, and adaptability by spearheading the optimization of processes and ongoing enhancement