Über Haik
Greetings reader
I am Haik, father of three girls, husband, Berlin-based UX Professional.
Over the past decade, my work has successfully helped more than 30 companies (B2B, B2C, D2C, etc.) deliver the best possible user-centered products to their customers.
As a UX professional, my job is to fully understand user needs and deliver concepts, prototypes, and mock-ups, that are on point.
Companies I worked with
- ESN
- Kloeckner Metals
- mobile.de
- cyberport
- Mister Spex
- HAUFE
- Bild der Frau
- Ernsting's family
- sky
- COOP
User-centered design is the key to successful digital products!
97% of visitors are not yet convinced to buy.
➞ What to do?
Put YOUR visitors at the center.
Understand non-buy reasons and conversion killers.
Design tailored solutions
repeat.
Deutsch
Muttersprachlich oder zweisprachig
Englisch
Konversationssicher
Armenisch
Muttersprachlich oder zweisprachig
Französisch
Grundkenntnisse
Türkisch
Grundkenntnisse
Vor Ort möglich
Berlin (bis zu 20 km)
Projekt- und Berufserfahrung
- Kloeckner MetalsFreelance CRO & UX DesignerE-COMMERCEMärz 2024 - April 2024 (2 Monate)Berlin, DeutschlandConception, design, and LIVE improvements with AB Tasty for the e-commerce stores of Kloeckner Metals USA and stakeholder engagement. Conception and UI design, developer handoff for the checkout process in the e-commerce store of Kloeckner Europe, expansion of the design system in Figma, user testing, AB testing, onsite surveys.
- The Quality Group GmbHFreelance CRO ManagerE-COMMERCENovember 2023 - Dezember 2023 (2 Monate)Berlin, DeutschlandConversion management for the e-commerce worlds of ESN and More Nutrition. Backlog creation, conversion audit, conception, KPI data analysis with Google Analytics.
- kloeckner.i GmbHSenior UX Designer, CRO ManagerE-COMMERCENovember 2018 - September 2023 (4 Jahre und 11 Monate)Berlin, GermanyResponsible UX designer for the global e-commerce portal for b2b customers.Daily business: prototyping, concepts, CRO management, user validation (A/B tests, usability tests, product tests, online surveys, fake door tests), wireframing, user research (personas, user interviews, workshops). Support with building the new design system.
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Ausbildung und Abschlüsse
- Bachelor of ArtsFachhochschule Potsdam2013Bachelor of Arts (BA), Interfacedesign
Zertifizierungen
- Conversion TestingkonversionsKRAFT2019