Haik Dettmann, UX Design, Research, Conversion Rate Optimierung

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Greetings reader

I am Haik, father of three girls, husband, Berlin-based UX Professional.

Over the past decade, my work has successfully helped more than 30 companies (B2B, B2C, D2C, etc.) deliver the best possible user-centered products to their customers.

As a UX professional, my job is to fully understand user needs and deliver concepts, prototypes, and mock-ups, that are on point.

Companies I worked with

ESN
Kloeckner Metals
mobile.de
cyberport
Mister Spex
HAUFE
Bild der Frau
Ernsting's family
sky
COOP

User-centered design is the key to successful digital products!

97% of visitors are not yet convinced to buy.

➞ What to do?

Put YOUR visitors at the center.

Understand non-buy reasons and conversion killers.

Design tailored solutions

repeat.

Kloeckner Metals
Freelance CRO & UX Designer
E-COMMERCE
März 2024 - April 2024 (2 Monate)
Berlin, Deutschland
Conception, design, and LIVE improvements with AB Tasty for the e-commerce stores of Kloeckner Metals USA and stakeholder engagement. Conception and UI design, developer handoff for the checkout process in the e-commerce store of Kloeckner Europe, expansion of the design system in Figma, user testing, AB testing, onsite surveys.
Prototyping Rapid Prototyping User Research Responsive Design User Experience Design User Interface Design User Centered Design User Flows Data Analysis A/B-Testing fakedoor testing Figma Balsamiq Konzeption Webdesign
The Quality Group GmbH
Freelance CRO Manager
E-COMMERCE
November 2023 - Dezember 2023 (2 Monate)
Berlin, Deutschland
Conversion management for the e-commerce worlds of ESN and More Nutrition. Backlog creation, conversion audit, conception, KPI data analysis with Google Analytics.
Conversion Optimierung Conversion Rate Optimierung Backlog Google Analytics Audits Data Analysis User Experience Design User Research Wettbewerbsanalyse User Centered Design Konzeption
kloeckner.i GmbH
Senior UX Designer, CRO Manager
E-COMMERCE
November 2018 - September 2023 (4 Jahre und 11 Monate)
Berlin, Germany
Responsible UX designer for the global e-commerce portal for b2b customers.
Daily business: prototyping, concepts, CRO management, user validation (A/B tests, usability tests, product tests, online surveys, fake door tests), wireframing, user research (personas, user interviews, workshops). Support with building the new design system.

Prototyping Rapid Prototyping User Experience Design User Interface Design User Research A/B-Testing CRO Conversion Rate Optimization Figma Balsamiq User Journeys User Story Mapping Wireframing User Interviews Design Systems Jira/Confluence Responsive Design Design Thinking Konzeption Change Management E-Commerce Design System excel Google Analytics A/B Tasty User Centered Design User Testing Bootstrap Bootstrap Studio Design Sprint Wettbewerbsanalyse Agiles Arbeiten Konzeptentwicklung

Gesamte Berufserfahrung von Haik ansehen

Die Empfehlungen lesen, die Haik erhalten hat

Ausbildung und Abschlüsse von Haik ansehen

Bachelor of Arts
Fachhochschule Potsdam
2013
Bachelor of Arts (BA), Interfacedesign

Die Zertifizierungen von Haik sind nur für registrierte Benutzer einsehbar

Conversion Testing
konversionsKRAFT
2019
Conversion Optimierung Testkonzept Grundlagen der Statistik Website Optimierung Hypothesen Testmanagement Priorisierung Konzeption Conversion-Testing Auswertung Website-Tests