Didim Butskhrikidze

I taught courses in data‑driven decision‑making, financial modeling, and business analytics using advanced Excel. I designed practical, case‑based learning modules that strengthened students' skills in data visualization, automation, and quantitative analysis, preparing them for real‑world business challenges.

• • Administered and supported Microsoft 365 environment (Exchange Online, SharePoint Online, Teams, OneDrive) ensuring stable and secure cloud operations

• • Managed user lifecycle and identity & access control via Microsoft Entra ID (Azure AD), including role-based access and policy enforcement

• • Provided 1st and 2nd level IT support, resolving user issues and ensuring high service quality in a business environment

• • Configured and maintained security and compliance policies, including Conditional Access and endpoint protection

• • Administered endpoint devices and policies using Microsoft Intune, supporting secure and standardized device management

• • Performed troubleshooting and root cause analysis across Microsoft 365, endpoints, and network environments

• • Maintained structured documentation and knowledge base to improve support efficiency and process transparency

• • Managed network infrastructure including Cisco and Fortinet devices, ensuring secure and reliable connectivity

• • Implemented and maintained backup and recovery solutions to ensure business continuity

• • Monitored and maintained IT systems, including hardware, operating systems, and business applications

• • Supported installation, configuration, and maintenance of IT equipment (desktops, laptops, printers), including vendor coordination

Teach and develop courses in Project Management and Team Up and Business Data Analysis and Research. Guide students in applying project management frameworks, teamwork methodologies, and analytical tools to real‑world business problems. Support academic growth through practical assignments, research‑driven learning, and skill‑building in data interpretation, decision‑making, and project execution.