Über Carlos
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Muttersprachlich oder zweisprachig
Spanisch
Konversationssicher
Deutsch
Verhandlungssicher
Portugiesisch
Muttersprachlich oder zweisprachig
Projekt- und Berufserfahrung
- OPCO IA,Founder & AI DeveloperREISEN & TOURISMUSApril 2026 - Heute (3 Monate)Rio de Janeiro, BrasilienBuilding AI-powered applications for the tourism industry — from concept to production in weeks using Vibe Coding methodology. Serving European tour operators in the DACH market (Germany, Austria, Switzerland).Our chatbots can give information about your tour and sell help you increase revenue and client satisfaction.
- OPCO Tours & EventsDirectorREISEN & TOURISMUSSeptember 2001 - Heute (24 Jahre und 10 Monate)Rio de Janeiro, BrasilienOPCO Tours & EventsSep 2001 - Present (20 years 8 months +)During the 09/11 attacks in the US I realized that the tourism industry would be deeply affected. My job,my carreer, were at risk. I decided to run my own risk. OPCO came out of FGV Marketing MBA Program"Garage". I decide to put into practice innovative technics I was not able to run at my - by then, currentjob.At OPCO we are always looking for innovative ways of doing business in the Incoing Tourism. Alwayshaving in mind it is for client's benefit. We acted successfully in the most different niches of IncomingTourism: Leisure, Business, M.I.C.E., SHOREOPS for Cruise Companies. We have handled thousandsof tourists in Brazil and South America. We take part on some of the most important Travel Showsaround the globe. We created a multitask team, create marketing strategies in line with our clients.Always looking for innovation and best practises.
- Eurowings Aviation GmbHCall Center AgentTRANSPORTWESENNovember 2021 - Juli 2022 (8 Monate)Rio de Janeiro, Brasilienfor Swinging Agents BerlinAssist Eurowings passengers on their UX Experience in interacting with the airline website for newbookings, purchase of additional services, upgrades and more.I created a website where beginners easily learn how to navigate on Amadeus SkySpeed AirlineManagement System. It heps them make decisions on Customer Service in real time.
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Ausbildung und Abschlüsse
- MBAFGV (Fundação Getulio Vargas)MBA
- Digital Marketing NanoDegreeUdacityDigital Marketing NanoDegree