Andreas Bruchwitz

Welcome to my profile❗

I am Andreas Bruchwitz, an experienced Senior Salesforce Consultant and All Star Ranger living in Berlin. My passion lies in Salesforce.com leveraging the power of Sales and Service Cloud to scale any business and automate as much as possible using declarative solutions.

S̲a̲l̲e̲s̲f̲o̲r̲c̲e̲ e̲x̲p̲e̲r̲t̲i̲s̲e̲ ?

✅ Sales Cloud

⮞ Lead Management (Sales process, record types, dynamic forms, assignment rules etc.)

⮞ Setup of Products & Price Books

⮞ Paths & Guidance for Success

⮞ Reporting & Dashboards

⮞ Multi-Currency-Management

⮞ Territory Management

✅ Service Cloud

⮞ Case Management

⮞ Entitlement process with milestones

⮞ Omni-Channel setup

⮞ WhatsApp setup

⮞ Email-to-Case setup

✅ Declarative Automation using Flows

✅ Formulas and Validation Rules

✅ Integrations

⮞ Zapier

⮞ Aircall CTI

⮞ Mailchimp

⮞ Zendesk

⮞ GoToWebinar

✅ Data Migration

⮞ Pipedrive to Salesforce

⮞ MS Excel to Salesforce

C̲e̲r̲t̲i̲f̲i̲c̲a̲t̲i̲o̲n̲s̲

⮞ Salesforce Certified Platform Foundations

⮞ Salesforce Certified AI Associate

⮞ Salesforce Certified Agentforce Specialist

⮞ Salesforce Certified Business Analyst

⮞ Salesforce Certified Platform User Experience Designer

⮞ Salesforce Certified Strategy Designer

⮞ Salesforce Certified Sales Foundations

⮞ Salesforce Certified Platform Administrator

⮞ Salesforce Certified Platform Administrator II

⮞ Salesforce Certified Platform App Builder

⮞ Salesforce Certified Sales Cloud Consultant

⮞ Salesforce Certified Service Cloud Consultant

⮞ Salesforce Certified Platform Sharing and Visibility Architect

⮞ Salesforce Accredited Professional Process Automation

⮞ Salesforce Contact Center Process Automation

⮞ Salesforce Process Automation Accredited Professional

⮞ Professional Scrum Product Owner (PSPO I)

⮞ Professional Scrum Master (PSM I)

I am looking forward to collaborating with you.

Best regards,

Andreas