Fähigkeiten
Zusätzliche Fähigkeiten (24)
Branchenkenntnisse
Andreas in wenigen Worten
Welcome to my profile❗
I am Andreas Bruchwitz, an experienced Senior Salesforce Consultant and All Star Ranger living in Berlin. My passion lies in Salesforce.com leveraging the power of Sales and Service Cloud to scale any business and automate as much as possible using declarative solutions.
S̲a̲l̲e̲s̲f̲o̲r̲c̲e̲ e̲x̲p̲e̲r̲t̲i̲s̲e̲ ?
✅ Sales Cloud
⮞ Lead Management (Sales process, record types, dynamic forms, assignment rules etc.)
⮞ Setup of Products & Price Books
⮞ Paths & Guidance for Success
⮞ Reporting & Dashboards
⮞ Multi-Currency-Management
⮞ Territory Management
✅ Service Cloud
⮞ Case Management
⮞ Entitlement process with milestones
⮞ Omni-Channel setup
⮞ WhatsApp setup
⮞ Email-to-Case setup
✅ Declarative Automation using Flows
✅ Formulas and Validation Rules
✅ Integrations
⮞ Zapier
⮞ Aircall CTI
⮞ Mailchimp
⮞ Zendesk
⮞ GoToWebinar
✅ Data Migration
⮞ Pipedrive to Salesforce
⮞ MS Excel to Salesforce
C̲e̲r̲t̲i̲f̲i̲c̲a̲t̲i̲o̲n̲s̲
⮞ Salesforce Certified Associate
⮞ Salesforce Certified AI Associate
⮞ Salesforce Certified Agentforce Specialist
⮞ Salesforce Certified Business Analyst
⮞ Salesforce Certified UX Designer
⮞ Salesforce Certified Strategy Designer
⮞ Salesforce Certified Sales Representative
⮞ Salesforce Certified Admin
⮞ Salesforce Certified Advanced Admin
⮞ Salesforce Certified Platform App Builder
⮞ Salesforce Certified Sales Cloud Consultant
⮞ Salesforce Certified Service Cloud Consultant
⮞ Salesforce Certified Data Architect
⮞ Salesforce Certified Sharing and Visibility Architect
⮞ Salesforce Process Automation Accredited Professional
⮞ Professional Scrum Product Owner (PSPO I)
⮞ Professional Scrum Master (PSM I)
I am looking forward to collaborating with you.
Best regards,
Andreas
Projekt- und Berufserfahrung
- Nextview ConsultingManaging Salesforce ConsultantDIGITALAGENTUREN & IT-CONSULTINGDezember 2023 - Heute (1 Jahr und 5 Monate)Berlin, Deutschland• Manufacturing project: SME for development of existing Sales Cloud instance (500 licenses), managing a team of 5 people. Heavily focused on improving automations and ensuring best practice development.
- DocplannerSenior Product Owner SalesforceGESUNDHEIT & WELLNESSOktober 2022 - November 2023 (1 Jahr und 2 Monate)Berlin, Deutschland• Ownership of the global Salesforce Sales Cloud roll-out (5 countries)• Carry the product ownership, drive enhancements, consolidate, evaluate and prioritise product requirements, solution design, refinement and creation of user stories• Close collaboration with business stakeholders• Develop and manage the Sales Cloud product vision and roadmap• Managing a team of 5 Salesforce Admins/Developers• Functional/technical feature documentation• Facilitate end user trainings (train-the-trainer)
- BearingPointSenior Technology ConsultantJanuar 2021 - September 2022 (1 Jahr und 9 Monate)Berlin, Germany• Insurance project: SME, further development of SF Service Cloud (flows, process builder, person accounts, assignment rules), requirements engineering, close collaboration with PO & IT• Logistics project: Testmanager/Requirements Engineer, managing a team of 5 SF developers, backlog refinement, user story creation, UAC, quality assurance, release management
1 externe Empfehlung
AD
Andre Dr. Michler empfiehlt Andreas
2.12.2024
Unsere Firma arbeitet bereits seit mehrern Jahren eng und vertrauensvoll mit Herrn Bruchwitz zusammen. Er verfügt über eine sehr hohe Fachkompetenz und hohes Detailwissen. Zudem ist er auch jederzeit für pragmatische Lösungen zu haben, was bei unserer kleinen Unternehmensgrösse ein sehr wichtiger Faktor ist. Ich hatte mich zuerst bei einer großen Salesforce-Agentur vorgestellt und dort um Support angefragt und hatte sowohl im Hinblick auf Kosten und Anonymität der Betreuung kein gutes Gefühl, weshalb ich nach einer Alternative gesucht hatte. Bei Herrn Bruchwitz sind wir dann fündig geworden und haben seitdem unser CRM nach unseren Bedürfnissen stetig weiterentwickelt. Die Betreuung ist verbindlich, zuverlässig und pragmatisch. Genau das, was wir gesucht haben. Zwei Daumen nach oben!!!
Ausbildung und Abschlüsse
- M.A. Busisness AdministrationBSP Business School Berlin2016
- B.Sc. EconomicsFreie Universität Berlin2014
Zertifizierungen
- Salesforce Process Automation Accredited ProfessionalSalesforce2024
- Salesforce Certified User Experience DesignerSalesforce2024
- Salesforce Certified Data ArchitectSalesforcr2023
- Salesforce Certified AI AssociateSalesforce2023
- Salesforce Certified Sales RepresentativeSalesforce2023
- Salesforce Certified Sharing and Visibility ArchitectSalesforce2023
- Salesforce Certified AssociateSalesforce2022
- Salesforce Certified Business AnalystSalesforce2022
- Salesforce Certified Service Cloud ConsultantSalesforce2020
- Salesforce Certified Advanced AdministratorSalesforce2020
- Salesforce Certified Platform App BuilderSalesforce2020
- Salesforce Certified Sales Cloud ConsultantSalesforce2019
- Salesforce Certified AdministratorSalesforce2019