Alexandra Zilke

I help businesses bring structure into unclear or messy operations.

I work with companies where processes are not clearly defined, responsibilities overlap and day-to-day work becomes inefficient or difficult to manage.

My focus is on analysing how work is currently organised and introducing practical improvements that make workflows clearer, responsibilities transparent and coordination easier.

I typically support with:

• structuring operational processes and workflows

• clarifying roles and responsibilities

• building SOPs, templates and internal documentation

• improving coordination across teams and stakeholders

• stabilising operations during growth or change

I work in a pragmatic, hands-on way and focus on solutions that can be implemented quickly and improve day-to-day operations.

• Integrated data protection and compliance requirements into day-to-day operations

• Structured compliance-related processes, workflows and documentation

• Developed SOPs and clear guidelines to improve transparency and practical implementation

• Worked closely with legal, IT and project teams to align operational and regulatory requirements

• Supported risk identification and improved coordination and audit readiness

• Built operational structure in a growing company with initially informal processes

• Stabilised operations in high-pressure project environments by improving coordination and clarifying responsibilities

• Introduced structured workflows across office and site teams to improve day-to-day operations

• Established recruitment and onboarding processes to support team growth

• Developed subcontractor onboarding frameworks, documentation standards and internal processes

• Coordinated project timelines and supported cost tracking across construction projects

• Acted as central point of contact between internal teams, site supervisors and external contractors

• Implemented digital tools to improve workflow visibility and coordination