Achille Di Mondo

Owned the full sales cycle for the Italian SMB/mid-market segment — from outbound prospecting and cold outreach (120+ calls/day) to discovery, product demo, negotiation, and close — with zero handoff to a separate AE.

• • Strategically positioned multi-feature SaaS solutions to key decision-makers (business owners, marketing managers, studio leads), applying value-based and consultative selling to align product capabilities with client pain points.

• • Consistently exceeded quota by 130–160%, ranking among the top performers across all markets and regions; +40% above meetings-booked target quarter over quarter.

• • Maintained rigorous Salesforce pipeline hygiene — tracking lead status, deal stage, forecasting accuracy, and follow-up cadences — contributing to zero pipeline surprise at end-of-quarter reviews.

• • Designed and optimized multi-step outreach sequences in Outreach.io, improving lead-to-qualified opportunity conversion rates and pipeline velocity for the Italian market.

• • Collaborated with Account Executives and Customer Success to ensure smooth post-sales handoff, and with Marketing to refine Italian-market messaging and improve lead quality.

• • Gathered continuous market intelligence on SMB decision-making dynamics, pricing sensitivity, and competitive objections — sharing structured insights to improve sales scripts and outbound playbooks.

Key results:

▸ 130–160% quota attainment

◦ · Top performer across all markets

◦ · +40% above meetings target

Supported European SMB and mid-market clients on Meta advertising solutions — consultative advisory, performance analysis, and compliance management at scale.

• • Advised B2B clients across multiple European markets on advertising strategy and platform compliance, delivering performance-based recommendations that drove measurable ROI improvement — a consultative approach directly transferable to selling security and compliance SaaS.

• • Managed 70+ daily client interactions (chats, calls, emails) while maintaining SLA targets and consultative quality — demonstrating the ability to handle high-volume pipeline with discipline.

• • Resolved complex account health, compliance, and billing issues for B2B clients — building trust and maintaining long-term relationships under pressure, skills directly relevant to navigating GDPR and data protection conversations with DataGuard prospects.

• • Contributed process improvement insights adopted at scale — demonstrating the structured, improvement oriented mindset DataGuard values in its sales team.

Managed full customer commercial lifecycle with active upselling (insurance, upgrades, ancillary services), consistently contributing to branch-level KPIs in a high-volume, fast-paced environment.

Maintained CRM accuracy and SLA compliance while resolving complex billing and account cases — demonstrating pipeline discipline and customer-centric problem solving.