Samodi Amine

Developed and enhanced Salesforce solutions based on business needs.

Participated in technical architecture design, including Trigger Handlers, logging, and unit tests.

Worked on release management, version control, and CI/CD pipelines.

Developed reusable Apex and Lightning components following best practices.

Executed and monitored testing and non-regression activities.

Designing and developing new functional features. Enhancing the functional interoperability of SC within the client's IT system. Advancing client digital engagement on SFSC and integrating new communication channels (Facebook, WhatsApp, Line). Improving the functional system for managing access rights automatically. Analyzing and investigating complex functional bugs, implementing suitable solutions to guarantee the performance and stability of the system. Enhancing the functional Case management system. Coordinating with the Application Maintenance teams on functional tasks. Convening regular functional team meetings to establish priorities and discuss service issues and status.

Design and create high performance, reusable, and reliable Apex code and lightning components with best practices. Monitor and coordinate between team members and prepare/schedule planification. Participate in the development of the evolution and design of salesforce solutions according to customer needs. Study of new "Custom" solutions and customer feedback. Executing test plans and follow-up of no-regression tests. Guarantee the quality of deliverables. Reporting and communication with a technical and non-technical audience.