Name: Business Analyst
Price: 500 EUR
Availability: InStock

Sprachen

Portugiesisch
Muttersprachlich oder zweisprachig
Englisch
Muttersprachlich oder zweisprachig
Spanisch
Muttersprachlich oder zweisprachig
Deutsch
Grundkenntnisse
Französisch
Grundkenntnisse
Bulgarisch
Grundkenntnisse

Arbeitsortpräferenzen

Vor Ort möglich

Mannheim (bis zu 50 km)

Colt Technology Services
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• · Automated performance and SLA dashboards (Excel + Qlik Sense + Power BI), cutting manual effort by 35% and improving accuracy of client reports.
• · Designed standardized KPI report templates reducing preparation time by 40%.
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• · Calculated credit SLAs for contracted services, supporting financial accountability and customer satisfaction through accurate service-level tracking and compensation reporting.
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• · Collaborated in Agile projects using JIRA & Confluence, aligning service, finance, and IT stakeholders.
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August 2020 - März 2021 (7 Monate)
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• · Delivered analytical reporting on engagement metrics (+25% LinkedIn reach).
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