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Alexandra T.AT

Alexandra T.

Customer Insights & Analytics Consultant

700 €/Tag
Berlin, DE
8-15 Jahre

Durchschnittliche Reaktionszeit: 1h

Über Alexandra

I help SaaS, B2B and digital product companies make better product, customer and growth decisions through market research, customer insights and analytics.

Over the past 10+ years, I have worked across SaaS, gaming and technology companies including Open-Xchange, Wargaming and Gameloft. My experience spans customer research, competitive intelligence, product analytics, segmentation, Voice of Customer programs, dashboard development and strategic market analysis.

I specialize in transforming complex customer, behavioral and market data into clear business recommendations that support product strategy, go-to-market planning and commercial decision-making.

Typical projects include:

• Market research and competitive intelligence

• Customer interviews and survey research

• Customer segmentation and persona development

• Product analytics and KPI framework design

• Voice of Customer and NPS programs

• Dashboard development (Power BI, Tableau, Looker Studio)

• SQL and Python-based analysis

• Product validation and go-to-market research

In addition to my consulting background, I am the founder of Truvo, an AI-powered nutrition tracking application for iOS and Android. Through this project I combine customer research, product strategy, analytics and hands-on product development.

If you're looking for a partner who can bridge customer insights, business strategy and analytics, I'd be happy to discuss your project.
  • Englisch

    Verhandlungssicher

  • Deutsch

    Konversationssicher

  • Französisch

    Konversationssicher

  • Rumänisch

    Muttersprachlich oder zweisprachig

Vor Ort möglich
Berlin (bis zu 50 km)

Projekt- und Berufserfahrung

  • TRUVO
    Founder & Product Lead
    FORSCHUNG
    März 2026 - Heute (3 Monate)
    Berlin, Deutschland
    AI-powered nutrition tracking mobile application (iOS & Android)2025 – Present
    – Designed and launched an AI-powered nutrition tracking mobile application for iOS and Android, managing the full product lifecycle from concept through MVP, user testing and launch.
    – Built the app using React Native (Expo), Supabase and AI integrations — demonstrating end-to-end product and technical ownership.
    – Implemented AI-powered meal logging and calorie estimation to reduce manual food tracking friction.
    – Designed the product measurement framework, including event tracking, KPI definition, onboarding funnel analysis and user behavior measurement using GA4 and product analytics best practices.
    – Conducted continuous user research and designed experimentation frameworks to drive iterative product improvement.
    – Managed product strategy, feature prioritization, UX design and go-to-market planning independently.
    Business intelligence Market Research Product management Product Analytics Competitive Intelligence
  • Open-Xchange
    Market Research Manager
    August 2022 - April 2025 (2 Jahre und 8 Monate)
    Berlin, Germany
    – Owned end-to-end Market & Customer Insights strategy supporting Product, Marketing, Sales, and CX leadership — acting as the primary Voice of the Customer across all business units.
    – Built executive dashboards (Power BI) used by Product, Marketing and CX leadership, reducing manual reporting effort and accelerating decision-making cycles.
    – Led competitive intelligence programs supporting product positioning and strategic roadmap decisions across multiple international markets.
    – Designed and executed qualitative and quantitative research programs (surveys, interviews, usability tests, NPS, segmentation) that directly shaped GTM priorities.
    – Translated complex analytics into clear strategic recommendations for C-level stakeholders, influencing product investment and go-to-market decisions.
    – Partnered with Product and Engineering to validate concepts, test features, and improve customer experience through evidence-based iteration.
  • Wargaming
    Consumer Insights Analyst
    Juni 2019 - Juli 2022 (3 Jahre und 1 Monat)
    Berlin, Germany
    – Conducted advanced quantitative research and behavioral analytics across mobile and PC gaming products.
    – Built player segmentation and lifecycle models combining survey and behavioral datasets, informing retention and monetization strategy.
    – Led competitive benchmarking and market opportunity assessments across regions.
    – Supported multi-million-euro product and marketing investment decisions through evidence-based analysis.
    – Designed and analyzed A/B tests to optimize acquisition, engagement, and monetization.

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Ausbildung und Abschlüsse

  • Data Analytics
    Data Analytics
  • MSc
    Bucharest Academy of Economic Studies
    2005
    MSc

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