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Mandy S.

PMO | Program Manager | Senior Project Manager

Kann in folgende Städte reisen: Berlin, Berlin, Hamburg

  • 52.517
  • 13.3888
  • Unverbindlicher Tarif 800 €/Tag
  • Berufserfahrung 7 Jahre und +
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Standort und Mobilität

Standort
Berlin, Deutschland
Ist bereit bei Ihnen im Büro zu arbeiten, in
  • Berlin und im Umkreis von 50km
  • Berlin
  • Hamburg

Auftragspräferenzen

Auftragsdauer
  • 1 bis 3 Monate
  • 3 bis 6 Monate
  • ≥ 6 Monate

Checkliste

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Geprüfte E-Mail-Adresse

Sprachen

  • Englisch

    Fließend/Muttersprache

  • Deutsch

    Fließend/Muttersprache

  • Französisch

    Konversationssicher

Kategorien

Fähigkeiten (50)

Mandy in wenigen Worten

Fast learning professional with 9+ years of international marketing and project management experience in the technology, payments, retail and human resources industry. My positive track record of leading high-visibility strategic programs across multiple markets and teams includes the launch of the first PayPal TV commercial in Western Europe and the PayPal launch in Russia. Process documentation and optimisation, as well as the implementation of new workflow tools is also an integral part of my responsibilities in previous and current freelancer roles.

Furthermore, I am used to leading diverse project teams (also remote) from 5 to 20 team members, providing regular reporting, leading status meetings with an executive team audience and being responsible for project-/program budgets of several million euros. In my last position as an employee, I setup the PMO (Project Management Office) and required processes at Weber-Stephen EMEA, the European branch of an internationally renowned American barbecue brand, which I left in October 2017 to start my freelance venture.

Since then I have worked as freelance Senior E-commerce Project Manager and PMO/ Project Management Consultant. You can find more information re. previous positions and my project portfolio below.

Projekt- und Berufserfahrung

May and Company GmbH

Beratung & Audit

Freelance Project Management Office (PMO) and Project Management Consultant

Berlin, Deutschland

August 2018 - August 2019 (11 monate)

(Reference available upon request)
- Program Management large-scale IGO Client – Design and roll-out of a large-scale management assessment program for promotional purposes in its entirety - including process and quality assurance definition, hiring and on-boarding project staff as well as assessors, capacity planning, creation of all educational and communication assets, data collection and regular reporting, leading and steering client communication and escalations etc.
- Large-scale IGO Consultancy Project – Review and consultation of the Human Resources team, Private Sector Fundraising and Partnerships Division (PFP) re. their 2019 strategic planning
- GDPR Implementation – Gap analysis of existing privacy measures, documentation and implementation of requirements to be fully GDPR compliant, incl. staff training
- Setting up the Project Management Office (PMO):
- Creation and introduction of PM templates and best practices
- Production of training content and a company-specific PM guideline § Training of new Project Managers
- Fostering the team-wide application of Asana as PM tool
- Business Development – Strategy and process definition, incl. managing our business development intern
- CRM and accounting software implementation – Requirements definition, tool research and evaluation as well as tool setup and training
- Tender Optimization – Tender project management, training of team members, process optimization and identification of outsourcing opportunities
Program Management Consulting Project Management PMO Asana GDPR CRM Business Development Tender

Weber-Stephen Products (EMEA) GmbH

Einzelhandel

EMEA Program Manager and Project Management Office (PMO)

Berlin, Deutschland

April 2016 - September 2017 (1 jahr und 5 monate)

Provided strategic implementation plan and executed it to establish a Project Management Office (PMO) and project management culture at Weber-Stephen EMEA via implementing best practices, processes, templates and organising project management trainings with 3rd party vendors.
Introduction and oversight of EMEA-wide strategic project portfolio incl. regular reporting to EMEA Executive team. Project and Program Management:
- Setup IT Program – EMEA-wide CRM incl. vendor management (Salesforce)
- Involvement in other IT projects as PMO – Intranet (SharePoint)-, Forecasting and demand planning tool (SAP)-, E-commerce roll-out across EMEA
- Learning & Development "Weber-Campus" – setup EMEA-wide internal training academy, incl. Exec Team and senior management stakeholder management; Project setup and management from A-Z, incl. content-, training course- and material development as well as marketing, partner-/ agency-, event- and process management plus overall budget responsibility
PMO Program Management L&D Learning & Development Project Management Budget Management IT-Project Management IT CRM E-commerce Roll-out

PayPal France

E-Commerce

Project Management Office (PMO), EMEA Planning & Strategy

Paris, Frankreich

April 2015 - März 2016 (11 monate)

- Program management key strategic initiatives, e.g.
- EMEA PayPal ‘OneTouch’ Go-to-market – ‘Faster check out with just one click‘ – Roll-out of a new PayPal product feature across the EMEA region (Europe, Middle East, Africa) in collaboration with the participating teams – Product, Sales, Marketing, Legal etc and external partners (agencies) – Number of markets: 13 countries / languages and int. English, Budget: €2m, Duration: 6 months
- EMEA Braintree v.zero product Go-to-market – ‘Next-Level Integration for Merchants’ – Roll-out of a new PayPal B2B product feature for merchants across the EMEA region (Europe, Middle East, Africa) following the acquisition of Braintree, in collaboration with the involved Braintree & PayPal teams – product, sales, marketing, legal etc. and external partners (agencies) – number of markets: 13 countries / languages as well as int. English, budget: €2.5m, duration: 8 months
- Benchmarking and harmonisation of marketing- and creative production processes across EMEA-region
PMO Program Management Process Management Go-to-Market Roll-out

PayPal France

E-Commerce

Program and Process Manager (PMO), CEMEA

Paris, Frankreich

April 2013 - März 2015 (1 jahr und 11 monate)

- Program management/agency coordination (HAVAS worldwide & HAVAS media) of the integrated brand campaign for FR/IT/ES (incl. TV production, media buying, digital media and owned channel marketing, consumer research, PR/Social media and merchant negotiations) multi-million budget, duration: 10 weeks – TV commercial; L’AND Article
- Project ‘Eiffel’ – consumer turnaround – improved PayPal integration on French large merchants (Fnac, Darty, Carrefour etc) through marketing investment to improve consumer experience and increase share of check-out – multi-million budget and revenue goals, duration: 1 year
- Marketing technology – tested and evaluated several MRM tool solutions (Marketing Resource Management) for the CEMEA region (in preparation for an EMEA-wide roll out, incl. RFP process and vendor negotiations with Adobe, Teradata, Aprimo etc) – €1m budget, duration: 6 months
- Project managed the marketing & communications work stream in the Russia go-to-market program, which opened up the Russian market to domestic e-commerce through enabling rouble as new currency in the PayPal product: Migration of existing consumers and merchants, Corporate (PR/Social media) launch and Co-marketing negotiations and launch (with 12 LMs as exclusive launch partners – ozon.ru etc) – Moscow Times Article; Wall Street Journal Blog
- Implemented a CEMEA campaign status dashboard, optimised marketing resource planning as well as end-to-end production processes for the CEMEA region including all cross-functional teams – led to a reduction of workflow issues by 45% within 14 months
Online Marketing Process Management Workflow Optimisation Technology Agency Branding Brand-Campaign TV

PayPal Germany

E-Commerce

Project Manager (CEMEA), Creative EMEA

Berlin, Deutschland

Juli 2012 - März 2013 (8 monate)

- Strategic focus on campaign prioritization according to business goals
- Marketing project management with a CEMEA-wide focus (110+ countries, 13 languages) – co-ordination of the end-to-end production process (incl. vendor management for translations, creative, web design, video, PR, freelancers) to implement multi-country and -language marketing activities on various channels – on average 40+ campaigns/month of various sizes/scope in 13 local CEMEA languages + int. EN
- Completed outsourcing of entire creative production within 3 months (3 months before target) incl. ongoing account management, budget monitoring and reporting
- Implemented new processes and tools after a major pan-European restructuring to reduce production time
Project Management Outsourcing process management Webmarketing

PayPal Germany

E-Commerce

Trainee, Marketing Communications

Berlin, Deutschland

August 2010 - Juni 2012 (1 jahr und 10 monate)

- Project managed PayPal Q4/2011 coupon campaign on eBay in cooperation with European teams which significantly drove sign-ups and transactions for PayPal DE as well as eBay.de
- Project management of the complete overhaul of the PayPal.de website including additional features such as feed automation for the PayPal ShoppingHub and redesign of the entire layout

Ausbildung & Abschlüsse

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