Lena König

User Experience & Service Design Consultant

Remote from Berlin

  • 52.517
  • 13.3888
High Potential
  • Unverbindlicher Tarif 720€ / Tag
  • Berufserfahrung 7 Jahre und +
Projekt anbieten Der Auftrag startet erst, wenn Sie das Angebot von Lena annehmen.

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Projekt anbieten Der Auftrag startet erst, wenn Sie das Angebot von Lena annehmen.

Standort und Mobilität

Standort
Berlin, Deutschland
remote
führt seine Aufträge hauptsächlich remote aus

Auftragspräferenzen

Auftragsdauer
  • ≤ 1 Woche
  • ≤ 1 Monat
  • 1 bis 3 Monate
  • 3 bis 6 Monate
Branche
  • Architektur & Stadtplanung
  • Digitalagenturen & IT-Consulting
  • E-Commerce
  • Einzelhandel
  • Gastronomie
+18 autres

Checkliste

Sprachen

  • Deutsch

    Fließend/ Muttersprache

  • Englisch

    Fließend/ Muttersprache

Kategorien

Fähigkeiten (26)

Lena in wenigen Worten

For more than 12 years I´m working in high innovation-driven business areas and leading Digital Product & Service Design initiatives with a human-centered approach and balancing people's needs, business value and technological feasibility.

- I identify single touchpoints of the Customer Experience Journey and extract new digital product / ecosystem opportunities
- I help you scale your digital product to a platform or holistic ecosystem
- I challenge and increase current User Flows with intuitive usability and interfaces

Mostly I work in agile environments, are familiar with Scrum, Kanban and apply value proposition design, lean start-up and design thinking methods to test and validate product- and service outcomes.

I provide platforms experience in P2P, B2C, B2B, B2B2C in the business areas mobility, digital farming, healthcare, digital estate management, telekommunication, customer service and entertainment.

Project references can be provided on request

Portfolio

Projekt- und Berufserfahrung

Bosch eBike Systems - Robert Bosch GmbH

Internet der Dinge

Strategic Innovation & Product Design Consultant CX / UX

Berlin, Deutschland

September 2017 - November 2019

For Bosch eBike Systems I worked on strategic and service-oriented design concepts and ecosystems and visualisation of the ideal end-to end Customer Experience Journey in a B2B2C sector. I pushed user-centered design to the next level, directed innovation and UX activities from project definition, context analysis, user research to validation of new ideas in design sprints, prototyping and user testing to build new high value digital products and workflows people love.

intive GmbH - We turn ideas into digital reality

Digitalagenturen & IT-Consulting

Product Design Lead UX/ UI

Berlin, Deutschland

April 2017 - Juli 2017

Xarvio Digital Farming want support worldwide farmer in their daily work with providing an digital assistent platform. The Scouting app enables farmer to recognize and identify in-field stress by simply taking a picture with a smartphone camera; do faster documentation and helps to react faster on spreading pests and diseases.

I worked in a distributed, agile environment and was responsible for managing UX tasks, defining holistic navigation concept & user flows cross devices, preparing and analysing of usability-testing sessions to proof A/B Versions.

Ausbildung & Abschlüsse

  • Diplom Designerin

    FH Köln - Cologne International School of Design

    2008

    Studying at KISD is integrative, interdisciplinary, and international. It consists of lectures, seminars, courses, and projects in this design disciplines:

    Design Management, Interface Design, Service Design, Design Concepts, Ecology & Design, Gender, Design Research, Product Design, Design for Manufacturing, Typography & Layout, Audiovisual Media, Design History

  • Gestaltungstechnische Assistentin Fachrichtung Grafik & Design

    BBS Osnabrück

    2003

    The focus is on a broad-based basic knowledge and is supported by mastering the job-specific hardware and software and other tool knowledge. The focus is on conveying thinking in creative and technical categories.

    Corporate design, graphic and text elements, advertisements and posters, screen designs for digital media, analysis of business processes

Zertifizierungen

  • Masterclass Google Design Sprint
    AJ Smart
    2018
    • User Experience Design
    • Workshop Facilitation
    • Prototyping