- Consulting CompanyProjekt Manager PMOAugust 2022 - Heute (2 Jahre und 11 Monate)Munich, DeutschlandErfolgreiche Beratung sowie Projekt Management für die Einführung einer Disaster Recovery Lösung für alle lokalen IT-Systeme. Beratung sowie Unterstützung bei der Erstellung der Business Continuity sowie IT-Disaster Recovery Notfallpläne als Vorbereitung sowie als Input für die ISO Auditierung.
- U.K. based urban mobility start-upCTO and project managerTRANSPORTWESENJuli 2020 - April 2022 (1 Jahr und 9 Monate)München, DeutschlandFull responsibility for clients IT infrastructure and SW development roadmap.Leading the Chief Technology Officer and IT project management department (3 employees). Responsible for requirements specifications, contract negotiations, SW application and IT-infrastructure implementations (including handover into IT-Operations). Developing the future IT roadmap and related budget planning. Managing the implementation projects on a daily base.
- ATOSSenior Client ManagerBERATUNG & AUDITSDezember 2018 - Juni 2020 (1 Jahr und 7 Monate)München, DeutschlandResponsible client manager for customer relationship and global central contracts (IT infrastructure services) for a major customer account. Team lead of ~5 employees (direct and indirect) assigned to the client management team.Account management, Global P&L with yearly TCV of >50 Mio. Euro, responsible for contractual relationship including SLA achievement and Customer Satisfaction Score (CSAT). Ensuring financial targets (OE, ER, GM, Cash) were achieved and reported on a regular base during service reviews. Identification of upsell, potentials including initiation of related proactive demand management activities.
- ITIL Foundation Certificate in IT Service ManagementTÜV SÜD Akademie GmbH2007
- VMware Sales Professional VSPVMware Partner University2016
- WEB Technologien im Überblickq!Skills GmbH2016