Fähigkeiten (19)
Branchenkenntnisse
Dimitri in wenigen Worten
I am a project manager with a creative and entrepreneurial mindset. For the last two decades, I have primarily worked in internationally oriented IT Service Management projects, specifically being responsible for the IT Operation, IT Service Design, Transition management, Vendor Selection, Contracting, or IT Security controls aspects of the projects.
Projekt- und Berufserfahrung
- ShellService Development LeadApril 2021 - März 2022 (11 Monate)The Hague, Netherlands# Part of the team that Incubates, pilots and Scales-up Employee Experiences services for Shell Real Estate (workplace app, room & desk booking, Space Utilisation services) # Develop "device as a service" model utilising Shell Facility Management partners for the Installation, support, and operation of IoT devices in the Shell Offices
- ShellGlobal Supportability & Transition Management LeadJuli 2018 - März 2021 (2 Jahre und 8 Monate)The Hague, Netherlands# Develop & Implement Operational Readiness Strategy for the Global IT Function # Operational Readiness Lead for Shell WorkWELL Program # Operational Readiness Lead for Robotic Process Automation (Shell RPA service) # Operational Readiness Lead for HR transformation Program (migration of Core HR to Workday) # Lead the "Device as a Service" Service Development track with Shells's Global facility management partners # Part of Agile Transformation Community of Practice
- Shell Global ITSupportability & Transition Management LeadJuni 2009 - Februar 2016 (6 Jahre und 8 Monate)The Hague, NetherlandsShell is an oil and gas company active in more than 70 countries. During my seven years in this role, I have been Supportability and Transition Management Lead for 80+ Application Project / Programs. Mostly for Global Applications, Regularly Business Critical Applications and regularly with multi year strategic project. Some examples:- OneShell – Participate in selection of new Managed Service Provider for All Shell Websites. Transition to new service provider, embedding SuperPrime Service in existing Master Services Agreement.- Track & Trace – Participate in sourcing and selection of Supply Chain Management System. Transition to service provider- Global Learning Management System - Development of new software solution and transition into managed service contract- Global Physical Access Security Systems – Implementation central platform, processes, tools en design and implementation of global support model for the deployment of PACS system to Shell locations. (300+ locations, 10000+ devices, 400000+ consumers), Besides my primary S&TM lead role, I have also provided significant contributions in maturing the service management and tools within Shell. One of my key contributions has been the shaping of the S&TM process and the development of the S&TM tools during the first years the S&TM function was established within Shell Global IT. This material was the basis for the enterprise wide implementation.
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