Hi, I'm an Operational Consultant specializing in Efficiency and Digital Transformation based in Bern, Switzerland. Here's what I can do for you:
• Manage operational processes, including policies and communications: I leverage my experience and skills to deliver efficiency and quality improvements ensuring innovation while reducing costs. As IBM Project Manager and now Freelance Consultant, I regularly assess my clients’ challenges, document their processes and implement practical solutions to help them grow by streamlining communication, standardizing workflow, automating systems and rolling out collaborative tools.
• Collaborate with high-level team members and various departments of your organization: As part of the Raphael Rowe Foundation, I play a decisive role of coordinating donations and provision of services between governments, prison institutions, local authorities, NGOs and large corporations, which makes me comfortable interacting with many different stakeholders. As a Freelance Consultant, I work in close collaboration with business cofounders to understand their ambitions and solve their most pressing needs and challenges.
• Oversee budgets and implement cost-saving initiatives: As Account Manager for IBM to the NATO CMRE and for each project with the Center, I created and closely tracked budgets related to work hours, travels, tools and software to ensure the project success. In both my charitable missions as Head of Operations for the Foundation and my support to business owners, I am obsessed with financial efficiency: ensuring maximum impact with minimum resources.
After 5 years of experience in Operations in very different environments, from the bureaucratic and complex IBM and NATO organizations, being independent and running my own business, to launching and growing a charity from scratch, I have a strong track record of successes leading cross-functional teams in the pursuit of continuous improvement and operational excellence.