Christofer T.

- Project Lead for the go-to-market launch of a tax-free employee benefit card (Mastercard) for a German company, acting as the central interface between the client and a French BaaS provider

- Responsible for all regulatory documentation required by French authorities to enable product approval and ensure compliance

- Led contract analysis, legal review, and negotiation processes in coordination with external legal advisors and internal stakeholders . Planned and defined end-to-end B2B onboarding processes, including KYC flows and the integration of a video identification provider to meet French regulatory standards

- Coordinated cross-functional stakeholders (legal, compliance, product, tech, and commercial) to ensure aligned execution across all workstreams

- Led the rollout of a loyalty program for an international airport in Turkey, managing internal and external stakeholders

- Designed and implemented a standardized process for future loyalty program rollouts to enhance efficiency and streamline operations customer base; derivation of revenue-generating measures.

- Developing a structured template for tender participation to optimize proposal processes and increase competitiveness

- Strategically advancing the existing loyalty program through in- novation and idea management to maximize customer retention and revenue potential

- Process Analysis and Optimization: Analysis of internal and external processes; implementation of targeted optimization steps. . KPI Analysis and Revenue Growth: KPI-based analysis of the customer base; derivation of revenue-generating measures.

- Efficiency Improvement in Onboarding: Review of the status quo in B2B customer onboarding; implementation of a more efficient process.

- Process Optimization: Optimization of workflows in partner, account, and partner success management for increased efficiency.

- Stakeholder Management: Coordination of internal and external stakeholders to ensure project objectives.

- Interim Team Leadership: Assumption of interim leadership roles within teams to promote project outcomes.