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Christian Vatter

Strategy Brand, CX, Customer Centricity

Kann in folgende Städte reisen: Berlin

  • 52.524932
  • 13.407032
  • Unverbindlicher Tarif 1.200 € /Tag
  • Berufserfahrung > 7 Jahre
Angebot einholen Das Projekt startet erst, wenn Sie das Angebot von Christian annehmen

Dieser Freelancer hat angegeben, Teilzeit verfügbar zu sein, 3 Tage die Woche, hat dies aber seit mehr als 7 Tagen nicht mehr bestätigt.

In Teilzeit, 3 Tage die Woche

Angebot einholen Das Projekt startet erst, wenn Sie das Angebot von Christian annehmen

Standort und Mobilität

Standort
Berlin, Germany
Ist bereit bei Ihnen im Büro zu arbeiten, in
  • Berlin und im Umkreis von 50km

Projektpräferenzen

Projektdauer
  • ≤ 1 Monat
  • 1 bis 3 Monate
  • 3 bis 6 Monate

Checkliste

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Geprüfte E-Mail-Adresse

Sprachen

  • Deutsch

    Muttersprachlich oder zweisprachig

  • Englisch

    Verhandlungssicher

Kategorien

Fähigkeiten (14)

Christian in wenigen Worten

I am a customer psychologist and marketing strategist. For the past 20 years I have been helping startups and established global brands to to build preference and sustainable relationships with their customers. In my work I focus on relevance and usefulness in all phases of the customer journey.

Two principles guide my work:
- Customer-centric: deeply understanding what people need and desire, and what they value when interacting with a product, service or businesses
- Cross-disciplinary: connecting brand, product, service, and experience in order to shape the relationship with customers holistically and in a more human way

Invoicing via German GmbH (no tax/compliance issues like "Scheinselbstständigkeit")


TOPICS
Brand
Communication
Customer Experience
Service Design
User Centered Architecture
Innovation
Customer Centric Organization

EXPERTISE
Process Design
Research and Analysis
Strategy and Concept Ideas
Implementation Strategy
Workshops and Moderation
Mentoring and Training

Case studies on www rlevance com

Projekt- und Berufserfahrung

Rlevance

Founder & Strategy Lead

Berlin, Germany

Oktober 2014 - Heute (7 Jahre und 11 Monate)

Relevance, preference and lasting relationships are the new goals in marketing. We help organizations click with people by truly understanding customers, and by cross-disciplinarily aligning brand, experience, product, and internal processes.

CHRISTIANVATTER - Brand Experience Strategy

Brand Experience Consultant

Berlin, Germany

Juli 2012 - September 2014 (2 Jahre und 2 Monate)

As indeptcoulaChrvbg ding, communication strategies and experience design holistically, human centered and by creative means, together with partners from diverse fields of expertise. Projects included lean brand definition and implementation, customer experience design, insight studies and organizational change.

ENVARY

Partner Human Insights + Brand Strategy

Juli 2012 - September 2014 (2 Jahre und 2 Monate)

Envary is a product design and brand experience consultancy based in Hong Kong and Berlin. With insights at the core of their work, ENVARY designs essential brand-user touchpoints, develops inspiring product designs and user focused service experiences, and creates visual communications.

Musiol Munzinger Sasserath

Senior Brand Consultant

Berlin, Germany

Januar 2009 - Juni 2012 (3 Jahre und 5 Monate)

Brand strategy consultancy with clients from a large variety of industries, national and international, SME to blue chip. Christian consulted clients on brand strategy, brand positioning and communication strategy, conducted qualitative and quantitative research studies, and implemented brand and communication strategies together with creative partners.

diffferent

Brand Strategist

Berlin, Germany

Oktober 2006 - Dezember 2008 (2 Jahre und 2 Monate)

Independent consultancy for brand, communication, and marketing strategy. Clients: Volkswagen, IKEA, Axel Springer publishing house, Continental Tires, Google etc. Christian delivered full-service strategic support for Volkswagen global headquarters in the areas of brand, marketing communication, online marketing and media strategy.

fischerAppelt

Brand Consultant & Design Strategist

Hamburg, Germany

Januar 2006 - August 2006 (7 Monate)

Creative agency for corporate design, visual identity, and communication. Christian helped establish strategic thinking at the agency and supported new business activities.

TBWA Sturm und Drang

Brand & Innovation Consulting Trainee

Hamburg, Germany

September 2004 - März 2005 (6 Monate)

Brand and innovation consultancy within the international Disruption Consultancy network of TBWA advertising agency. Tasks: qualitative research, trend analyses, insights and innovation workshops.

Encorus Technologies

Marketing Communications Manager

Stuttgart, Germany

September 2002 - Mai 2004 (1 Jahr und 8 Monate)

Encorus, part of eOne Global/First Data, is focussed on building payment processing services for worldwide mobile payments. Christian served as company wide single interface for all activities of B2B marketing communication: on- and offline, trade shows, events.

The People for Places and Spaces

Spatial Experience Consulting

Sydney NSW, Australia

Juli 2000 - Januar 2001 (6 Monate)

P4PS is a strategic planning consultancy dedicated to create human-centered environments and situations. With the goal of quality of life, P4PS specializes in shaping the human experience in cities, parks, airports, cultural and tourism settings.

Ausbildung & Abschlüsse

  • Master of Psychology

    University of Tübingen

    2003

    Master, Psychology

  • Acadamic Year

    California State University, Long Beach, USA

    1998

    Acadamic Year